Sales Manager, Japan

Posted Yesterday
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Tokyo, JPN
In-Office
Mid level
Robotics
The Role
Drive sales growth and market expansion in Japan by sourcing new business, managing full sales cycle, building customer and channel relationships, coordinating pre- and after-sales support with technical teams, and delivering market insights to inform product positioning and strategy.
Summary Generated by Built In
The Sales Manager, Japan will be responsible for driving sales growth and expanding market presence in Japan. This role will focus on developing new business opportunities, identifying and engaging potential customers, maintaining strong client relationships, and building and managing distributor and channel partnerships in the Japanese market.
The position will also work closely with the local technical team in Japan to support pre-sales and after-sales activities, ensuring customers receive timely and effective solutions. The ideal candidate should have strong sales capabilities, market development experience, and the ability to bridge customer needs with internal technical and operational teams.

Key Responsibilities
1. Sales Development and Execution
• Drive sales activities and business growth in the Japan market.
• Identify, target, and develop new business opportunities with potential customers.
• Manage the full sales cycle, including lead generation, customer engagement, proposal development, negotiation, and contract closing.
• Develop and execute sales plans to achieve revenue and business targets in Japan.

2. Customer Acquisition and Relationship Management
• Build and maintain strong relationships with existing and prospective customers.
• Understand customer needs and provide appropriate product and solution recommendations.
• Ensure high levels of customer satisfaction through effective communication and ongoing account management.
• Act as a key point of contact for customers and coordinate with internal teams to address customer requirements.

3. Channel and Distributor Management
• Identify, develop, and manage sales agents, distributors, and channel partners in Japan.
• Support channel partners with product information, sales tools, and business collaboration to improve sales performance.
• Monitor channel effectiveness and provide regular feedback and improvement plans.

4. Pre-sales and After-sales Support Coordination
• Collaborate with the Japan technical team to provide pre-sales support, including product introduction, solution explanation, and customer communication.
• Coordinate internal resources to support after-sales service and ensure timely response to customer needs.
• Facilitate communication between customers and technical teams to ensure smooth project delivery and issue resolution.

5. Market Intelligence and Business Insights
• Conduct market research and collect market intelligence on customer needs, industry trends, and competitor activities in Japan.
• Provide market feedback and business insights to support product positioning and sales strategy.
• Identify new market opportunities and recommend actions to strengthen the company’s presence in Japan.


Requirements
Education and Experience
• Bachelor’s degree in Business, Marketing, Engineering, or a related field.
• Minimum 3 years of sales, business development, or account management experience, preferably in technology, robotics, automation, or related industries.
• Proven experience in developing business and managing customer relationships in the Japan market.
• Experience in channel development, distributor management, or partner management is highly preferred.

Skills and Competencies
• Strong sales, negotiation, and business development skills.
• Excellent communication and interpersonal skills, with the ability to build trust with customers and partners.
• Strong understanding of the Japanese business environment and customer expectations.
• Ability to work cross-functionally with sales, technical, and operational teams.
• Self-motivated, proactive, and able to work independently in a fast-paced environment.
• Good organizational skills with the ability to manage multiple customers and projects simultaneously.

Language Skills
• Japanese: Fluent (Business Level)
• English or Chinese: Fluent

Technical / Industry Knowledge
• Experience in technology-driven products or solutions is preferred.
• Basic technical understanding and the ability to communicate product and solution value clearly to customers.
• Experience working with technical teams to support pre-sales and after-sales activities is a plus.

Additional Preferred Qualifications
• Experience in robotics, service robotics, automation, AI, or related sectors is highly preferred.
• Established customer or channel network in Japan is a strong advantage.


Skills Required

  • Bachelor's degree in Business, Marketing, Engineering, or related field
  • Minimum 3 years sales, business development, or account management experience (technology/automation preferred)
  • Proven experience developing business and managing customer relationships in the Japan market
  • Experience in channel development, distributor or partner management
  • Japanese fluency (Business Level)
  • English or Chinese fluency
  • Experience with technology-driven products (robotics, automation, AI)
  • Experience coordinating with technical teams for pre-sales and after-sales support
  • Established customer or channel network in Japan
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The Company
HQ: San Jose, CA
102 Employees
Year Founded: 2016

What We Do

The Future is Now: For centuries people have dreamed about robotic assistants – that day has arrived. Aeolus Robotics is a fast-growing robotics company deploying robotic services in a broad range of industries. Our advanced robotic capabilities are already commercialized for hospitals, hotels, and eldercare facilities. We currently provide intelligent robot services in Japan and will soon expand to Europe and the US. We are an international company with development centers around the world. Come do ground-breaking work with us on general-purpose service robotics in unstructured human spaces. We invite you to visit our careers page (http://aeolusbot.com/careers) to start growing with us. Aeolus Robotics is building a Robot as a Service (RaaS) platform that will help us work better than ever. Our robots autonomously complete tasks in open human environments, increasing convenience, productivity and happiness for everyone. Help for All: Aeolus robots work in two main spheres -- ‘Fetch-Navigation-Delivery’ and ‘Monitor-Decision-Alert’. These general use cases span a number of industries including elderly care, airports, restaurants, security and industrial applications. Intelligence and Awareness: Thanks to our superior Artificial Intelligence, Vision, Navigation and Deep Learning technology, our robots are continuously learning every detail of your life and daily work. They independently improve how they serve human collaborators to provide safe and customized help. We invite top-notch people with a passion for robotics to join us in this technical adventure. Among our many open positions (http://aeolusbot.com/careers) you may just find your dream job, so make sure to check the whole list!

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