Sales Enablement & Operations Specialist

Posted Yesterday
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Chicago, IL, USA
Hybrid
90K-110K Annually
Entry level
Artificial Intelligence • Information Technology • Software • Automation
The Role
Own sales operations and enablement across HubSpot and related systems. Maintain CRM health, pipeline accuracy, workflows, reports, dashboards, enrichment, email sequences, follow-up, sales collateral, and customer-call summaries. Build automated sales processes and enablement agents, deliver weekly funnel metrics, and create onboarding materials for future sales hires. The role requires hands-on CRM administration, customer-facing writing, AI-tool proficiency, proactive accountability, and collaboration with leadership.
Summary Generated by Built In
About Found

Found AI is decision intelligence for industrial operations. We deploy Refinery to build a unified business ontology of a company’s enterprise data and decision logic, including the fragmented legacy data and undocumented decisions their operation runs on. That lets people and agents continuously execute the high-value workflows that depend on many disparate inputs, driving speed, accuracy and measurable operational outcomes. On that foundation, our Forward Deployed Team, working side by side with our customers’ subject matter experts, deploys agents for the revenue, operational and capital decisions every manufacturer, materials company and logistics operator faces: quoting, scheduling, capacity planning, routing and dispatch, and capex. Everything runs in a secured environment and every decision is auditable.

Why this role exists

Our sales team spends hours a week on decks, follow-ups, and CRM upkeep instead of selling. This seat gives every customer conversation the right material, follows up every commitment, and makes HubSpot the one place the pipeline lives. It’s a sales operations role as much as an enablement one: you own our sales tech stack, data, workflows and Hubspot, not just the decks.

What you’ll deliver

First 90 days

  • Refine the pitch deck, one-pagers and related materials, and build a templated deck library: a tailored customer deck takes under a day.

  • Build your first sequence and workflow, and report on its effectiveness.

  • Audit all reports and dashboards for accuracy, and build your first segment, report and dashboard.

  • Every open deal in HubSpot has an accurate lead source, stage, next step and close date, checked weekly.

  • Follow-up goes out within one business day of every customer call.

First 12 months

  • Weekly pipeline and funnel metrics are delivered without a founder asking for them.

  • HubSpot and our other sales systems are fully automated, with optimized sequences and workflows.

  • A training and onboarding program is in place: the next SDR or AE gets onboarded on a playbook you built.

What you’ll own

  • HubSpot and CRM health: sequences, workflows, segments, reports and dashboards, plus data quality, email domain health and bounce rate.

  • Pipeline hygiene: every open deal is kept current on stage, next step, deal role mappings, close date and owner, plus a weekly pipeline and funnel report to leadership.

  • The canonical pitch deck, tailored for each customer meeting, and sales collateral kept current with our brand and product messaging so the sales team always has the latest.

  • Email templates and follow-up cadence for every sales call.

  • Apollo and Crunchbase enrichment, the territory map and account prioritization, so lists are ready to work.

  • Call summaries that show where prospects get lost and feed a monthly messaging update.

  • Sales enablement agents that automate our sales processes.

What we're looking for

Must-haves

  • You’ve worked in sales operations, RevOps or sales systems. Enablement or content experience alone isn’t enough.

  • You’ve administered a CRM hands-on, ideally HubSpot: workflows, properties, reports, integrations.

  • You build customer-facing decks and write clear customer emails.

  • You use AI tools daily to produce real work, and can show examples.

  • You tell a founder, directly, what’s late or missing.

Nice-to-haves

  • Apollo, Crunchbase or Clay experience.

  • You’ve built or worked with AI agents.

  • You’ve supported sales into industrial operations or finance leaders.

Our Values

We hire against our values that are rooted in Trust. In your work and in conversation, this looks like:

  • Trust: is earned and acts as the Foundation of every interaction.

  • Childlike Curiosity: you learn perpetually, ask why, and meet the world with wonder.

  • Abundance Mentality: you expand through collaboration and optimism. The only limits are the ones you accept.

  • Proactive Autonomy: you think independently and take initiative without waiting for permission.

  • Execute Relentlessly: you move with urgency and discipline, turning ideas into outcomes through obstacles.

  • Intellectual Honesty: you pursue truth over ego, challenge ideas rigorously, and adapt to new evidence.

  • Collective Accountability: you share responsibility for the quality and impact of what we build together.

Skills Required

  • Experience in sales operations, revenue operations, or sales systems
  • Hands-on CRM administration experience, ideally with HubSpot workflows, properties, reports, and integrations
  • Ability to build customer-facing decks and write clear customer emails
  • Daily use of AI tools to produce real work, with examples to demonstrate
  • Ability to communicate directly with founders about late or missing work
  • Apollo, Crunchbase, or Clay experience
  • Experience building or working with AI agents
  • Experience supporting sales to industrial operations or finance leaders
Am I A Good Fit?
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The Company
5 Employees

What We Do

Found AI builds an Intelligence Engine for companies whose work is physical and where margins sit in operational details. Standard AI tools miss the tribal knowledge and context a company is built on, so Found AI captures that data to create a Context Engine powering AI-driven decisions, then deploys specialized Analysts and solutions that continuously improve workflows, optimize operations, and eliminate the company's most expensive problems.

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