We are on the lookout for our next superstars! This is an exciting opportunity to work at four premier Rumble Boxing studios in Manhattan—Chelsea, NoHo, Upper East Side. If you’re passionate about fitness and eager to be part of a dynamic team, we want to hear from you! As the first point of contact for our clients, Rumble Studio Coordinators must excel in customer service and hospitality. You’ll be well-versed in all aspects of our fitness program and business. This role offers you the chance to lead and engage in areas that spark your interest—whether that’s retail, social media, events, or more. With Rumble’s rapid growth, you’ll have incredible opportunities to learn and advance within the company.
QUALITIES:
- You are passionate. You are passionate about empowering your fellow employees and our clients through the Rumble workout and experience.
- You are both creative and logical. Your right brain and left brain operate in sync, and you can brainstorm innovative ideas for any challenge.
- You are a ferocious communicator. You have a strong understanding of email and phone etiquette, and you can articulate your point to even the most difficult of listeners.
- You can work as a team. You have the ability to make the weakest link strong, you are fearless in your communication, and you have the ability to effectively lead the team to ensure that tasks and goals are completed.
- You create an empowering environment. You bring something new to the table, and you have exciting and well-rounded ideas to share with the team.
- You are driven. You desire growth within our team and Rumble family.
- You are a studio fitness buff. You love the Rumble workout, and you have the ability to perform physical requirements of the position.
RESPONSIBILITIES:
- Provide high level customer service and hospitality
- Sales background
- Assist studio management in daily studio tasks and projects
- Maintain a positive attitude and take initiative
- Support trainers and ensure that class check-in process runs smoothly
- Work as a cohesive team with all staff members (maintenance, trainers, etc.) to ensure efficiency Maintain product knowledge for all retail in the studio and online
- Assist with the training of new hires for the front desk team
- Maintain the distinct Rumble aesthetic, atmosphere, and culture
REQUIREMENTS:
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must have a positive, can-do attitude
- Must be willing to initiate tasks and perform duties without direction
- Must have the ability to learn computer interfaces and systems quickly
- Must have a friendly and professional phone and email etiquette
- Must have the flexibility to work a non-traditional work schedule
BENEFITS:
- $17 / hour + opportunity to earn commission
- Competitive Pay
- Growth Potential
- Complimentary Rumble Classes
Skills Required
- Ability to prioritize and multi-task in a fast-paced environment
- Positive, can-do attitude
- Willingness to initiate tasks and perform duties without direction
- Ability to learn computer interfaces and systems quickly
- Friendly and professional phone and email etiquette
- Flexibility to work a non-traditional work schedule
- Sales background
- Ability to perform physical requirements of the position (studio fitness buff)
What We Do
Rumble Boxing is a leading boutique fitness brand owned by Xponential Fitness that delivers a fusion of boxing-inspired circuits, HIIT, and strength training. Founded in New York City in 2017, the company provides high-energy, 10-round group fitness classes designed to build strength and endurance. With an inclusive approach, Rumble Boxing welcomes all fitness levels to experience its unique combination of boxing skills and conditioning.
