Overview
Join Fastenal and become part of a global industrial supply company where you will work directly with customers, develop commercial skills, gain practical experience in sales and customer service, and build a long-term career in a dynamic international environment.
Responsibilities
The responsibilities of this position will present opportunities to learn something new every day. Duties include, but are not limited to:
- Supporting customers with inquiries and day-to-day service needs
- Processing, monitoring and coordinating customer orders
- Ensuring timely order fulfilment and delivery follow-up
- Assisting with sales activities and customer service support
- Preparing weekly and monthly reports and administrative documentation
- Working closely with branch colleagues to provide an outstanding customer experience
- Supporting daily branch operations and continuous improvement initiatives
- Maintaining accurate records and completing assigned tasks in a timely manner
A typical day may include communicating with customers, following up on orders and deliveries, preparing reports, collaborating with colleagues to solve customer challenges, and learning about Fastenal products, customers and business processes.
Requirements
The following skills and qualifications are required for this position:
- Intermediate English communication skills, both written and verbal
- Intermediate computer skills, including Microsoft Word, Excel and Outlook
- Valid Category B driving licence
- Strong organizational skills and attention to detail
- Customer-focused mindset and excellent communication skills
- Ability to work independently as well as part of a team
- Strong problem-solving and prioritization skills
- Interest in sales, customer service and business operations
- Motivation to learn, develop and take on new challenges
- Ability to demonstrate Fastenal values: Innovation, Teamwork, Ambition and Integrity
Nice to have
- Previous experience in customer service, sales support, administration or a similar role
- Experience working with Microsoft Office applications
- Confidence communicating with customers and handling multiple priorities
- Interest in developing commercial and business skills
- Experience working in a fast-paced environment
This position is ideal for candidates who are eager to learn, enjoy working with people, and are looking to build a long-term career within a stable international company.
What we offer
- Stable, full-time employment within a growing international company
- Professional onboarding and continuous training opportunities
- Exposure to customer service, sales support and business operations
- Opportunity to develop valuable commercial and professional skills
- Supportive and collaborative team environment
- Modern workplace and equipment
- Challenging and diverse daily responsibilities
- Competitive compensation and benefits package
- Long-term career development opportunities
- Corporate events, free coffee and soft drinks, parking, work clothes and shower facilities
Company Info
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
TRAINING & DEVELOPMENT
Our mission within Fastenal's School of Business is to collaboratively maximize the potential of each employee by consistently providing efficient, effective, and engaging learning opportunities to drive improved work performance. The experience includes on-the-job, online, instructor led classroom and virtual trainings which will equip you with the knowledge, skills and strategies to be successful in your role and grow with the company.
How to Apply
Interested in building your career with Fastenal?
Please submit your CV in English or Hungarian by clicking the "Apply" button.
Our team will carefully review all applications and contact selected candidates regarding the next steps in the recruitment process.
We look forward to receiving your application and learning more about you.
Skills Required
- Must be at least 18 years old
- Current full valid driver's license issued in the job's country
- Ability to meet company driving record requirements
- Degree in Business, Sales, Marketing, Supply Chain, Operations, Management, or a related field, or customer service/industry-related work experience
- Excellent written and oral communication skills in English and Hungarian
- Proficient computer skills
- Strong sales aptitude and desire to sell
- Customer service orientation, motivation, and self-direction
- Strong math aptitude, attention to detail, organization, planning, and prioritization skills
- Strong problem-solving, deductive reasoning, and decision-making skills
- Ability to lift, slide, carry, and lower packages regularly
What We Do
Fastenal is a supply chain solutions company and the largest fastener distributor in North America, providing a wide range of OEM, MRO, construction, industrial, and safety products.
