The Role
As a Sales Associate, you will provide sales support, book photoshoots, resolve client inquiries, and enhance customer engagement, contributing to Snappr's growth.
Summary Generated by Built In
At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses grow through content that stands out.
Our culture is built on extreme ownership and peak performance. We are customer-obsessed, data-informed problem solvers who thrive on radical candor, embrace challenges by loving the dirt, and refuse mediocrity. We believe in accountability, humor, and diversity — and we’re united by a mission to help businesses tell better visual stories.
About the team:
Snappr is the world’s largest on-demand marketplace for visual content. Our teams are entrepreneurial, collaborative, and impact-driven — solving complex customer challenges at a global scale. Every project you take on will contribute to how businesses tell their stories visually, helping us set the standard for visual content worldwide.
About the role:
A Sales Associate is expected to provide amazing sales support to our customers worldwide. By providing guidance, building rapport, and extracting key information about the needs of our customers, you’ll directly shape how our customers and creators connect. Your work will have a meaningful impact - ensuring businesses everywhere can tell better visual stories.
What you’ll do:
- Help Snappr expand to new markets by booking photoshoots for customers worldwide
- Answer questions about the photoshoot process and resolve scheduling issues
- Work with photographers to consult clients on the best way to execute on their needs
- Be a key player in our in-house sales team
- Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done
What you’ll need:
- Proficiency in written and spoken English
- Ideally, with 1 year of work experience at a call center selling to US or Australian clients preferred, but fresh grads and career shifters are encouraged to apply!
- Fantastic phone manner and email etiquette
- The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
- Strong customer influencing ability
- Passion and enthusiasm for exceptional customer service
- Knowledge of Australian and American Culture, e-commerce industry (preferred)
- Fluency in written and spoken English
- A "let's get it done" mindset
- Should be willing to report 100% onsite in Ortigas.
Job benefits:
- Transportation allowance provided
- 20% night differential (if applicable)
- Health Insurance (HMO w/ dependents)
- Free daily meals
- Paid Time Off
- Company Equity
Skills Required
- Proficiency in written and spoken English
- 1 year of work experience at a call center selling to US or Australian clients, preferred
- Fantastic phone manner and email etiquette
- Strong customer influencing ability
- Knowledge of Australian and American culture, e-commerce industry, preferred
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The Company
What We Do
Snappr is the one-stop-shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr Shoots is a self-service application to book photographers. Snappr Workflows is a SaaS product for enterprises to automate their visual content pipelines. Snappr also provides free tools such as the Snappr Photo Analyzer, an AI portrait photo-analysis tool. Snappr was founded in 2017 and is headquartered in San Francisco, California.
