Sales Account Executive

JOB DESCRIPTION

POSITION        :           Sales Executive

REPORTS TO  :           Sales Manager - EA

DEPARTMENT:            Sales Department

PURPOSE OF THE JOB:

• Develop and drive implementation of an Account Growth Strategy across Key customers within the allocated portfolio
• To maintain and extend our market share across existing and new customers.
• To manage the sales accounts by creating and maintaining an effective service to customers.
• Develop and implement strategies to achieve annual sales budgets and agreed working capital targets.
• Develop new business opportunities.
• Effectively manage the interface between the customer and our business
• Manage and direct all resources assigned to supporting the allocated account portfolio.

KEY RESPONSIBILITIES:

• Achievement of annual sales and new business budgets.
• Develop and maintain sustainable relationships with customers.
• Manage the monthly collection of customer forecasts and development of sales forecast.
• Identify new sales growth opportunities and follow-up to conclusion.
• Maintenance of all customer and new business opportunity information in Salesforce
• Maintain effective communication channels with key personnel at the plant.
• Manage demand and ensure continuity of supply.
• Preparation and participation in all Sales meetings
• Provide mentorship to the assigned Sales Administrator
• Initiate/ participate in product development projects and substrate trials to drive growth or cost reduction.
• Maintain a minimum twice monthly structured visit frequency to all regional customers and once every 2 months to customers in outlying areas.
• Attend to all quality incidents at customers and ensure the necessary RCA is done and communicated.
• Maintain finished goods inventory levels in line with business targets.
• Facilitate payment of overdue debtors
• Control and maintain all pricing schedules and ensure effective recovery of all adjustments.
• Provide report on market activity and all customer visits on a monthly basis.
• Participate in setting of budgets and key performance goals for each financial year.
• Promote our brand in the trade.
• Develop relationships with key personnel across MCC’s Global sites to keep abreast of innovations within the Global Key Account.

EDUCATIONAL REQUIREMENTS AND SKILLS:

• Matriculation Certificate
• Degree or diploma in sales and marketing or related business qualification encompassing these disciplines will be an advantage.
• A high degree of flexibility
• Customer focused attitude and approach
• Must display high levels of initiative and problem-solving abilities.
• Excellent interpersonal skills including superior levels of both oral and written communication.
• A free thinker who has the ability to explore alternatives and new ideas.
• Self-disciplined with the ability to work independently with little supervision.
• Highly proficient user of Microsoft Office programs
• Must have effective presentation and communication skills.

EXPERIENCE:

• 5 years account management/sales experience in the Label, Flexible packaging or closely related industry.
• Knowledge of the customers in this market, and personal contacts with them will be an advantage.
• Working experience on SAP or other ERP system will be an added advantage.
• Familiar with basic supply and demand planning methodology.
• 2-3 years working experience on Salesforce or another CRM platform.
• Highly proficient user of Microsoft Excel and PowerPoint.

KEY VALUES

We insist that our behaviors and attitudes embrace the following:

• Values: Actively endorse, practice, and promote our Core Values - Integrity, Passion, Creativity, Perseverance and Achievement.
• Teamwork: supporting, encouraging, and challenging colleagues within and across business units with the intent of achieving improved performance and professional productive relationships.
• Culture of Continuous Improvement: through the generation and execution of new ideas.
• Delivering on the Promise: through ensuring that commitments made to internal and external customers are executed as specified.

* Integrity *             Passion *         Creativity *                              Perseverance * Achievement *