The Role
Manage incoming phone, walk-in, and online reservations across branches, coordinate vehicle handovers and booking calendars, support pricing during peak periods, and follow up with customers on repeat bookings.
Summary Generated by Built In
We are seeking, on behalf of our client (Reservations & sales coordinator) Manage incoming bookings across channels and support pricing and sales during peak periods, keeping both branches coordinated.
Responsibilities:
- Handle phone, walk-in, and online reservation requests.
- Coordinate vehicle handover timing with rental agents and the fleet coordinator.
- Track the booking calendar to avoid overbooking across branches.
- Support seasonal and peak-period pricing adjustments.
- Follow up with customers on repeat bookings and inquiries.
Requirements
- 1-2 years in customer service, reservations, or sales.
- Strong phone manner and organizational skills.
- Comfortable with booking software or spreadsheets.
- Fluent Arabic; English helpful for international customers.
Skills Required
- 1-2 years in customer service, reservations, or sales
- Strong phone manner and organizational skills
- Comfortable with booking software or spreadsheets
- Fluent Arabic
- English (helpful for international customers)
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The Company
What We Do
Dawaam is a UAE-based executive search and recruitment agency established in 2012. It specializes in UAE hiring and Emiratization, serving as a bridge between ambitious companies and exceptional talent across various sectors, including finance, real estate, hospitality, and healthcare. The firm focuses on connecting the right people to the right careers efficiently, effectively, and with a personal touch, ensuring a high-quality match for both employers and candidates.
