Researcher

Posted 4 Days Ago
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San Francisco, CA, USA
In-Office
Senior level
Artificial Intelligence • Software
The Role
Founding researcher to develop and evaluate memory architectures and continuous-learning systems for enterprise messaging. Run experiments on offline workspace data, design systems, ship features, and publish research; work balances theory, applied evaluation, and product-focused execution.
Summary Generated by Built In

Ando is a messaging platform where AI agents can take on work alongside humans—and help teams work better together. We’re rebuilding Slack from the ground up around two core ideas: durable memory and agents as first-class participants.

At the same time, Ando has to feel faster, lighter, and more delightful than the tools people use today. The bar is high. People need to want to spend hours of their working lives in Ando, and then convince their teammates and friends to do the same.

We’re looking for founding researchers who are excited to work on new memory architectures, run experiments that will prediction features that actually get shipped, & other forms of applied research on the true frontier...

What you’ll be doing at Ando

We're starting a small research team dedicated to answering a simple question:

How can AI systems continuously become more intelligent from the work they observe?

  • Rather than training larger general-purpose models, we want to explore how systems can learn from a specific organization over time; developing memory, adapting to context, and becoming increasingly useful as they participate in work.

  • The team's work will span theory, experimentation, systems design, and research publication. Initial work will be performed primarily on offline workspace data before transitioning into production systems used by every Ando customer.

  • We expect the team to publish research as we make meaningful progress.

  • However, ideas are not Ando's moat. Execution, product quality, and customer experience are. Our research is in service of our customers.

Qualifications

  • Strong technical communication: you can explain complex ideas simply and engage in high-bandwidth, generative technical conversation

  • Strong applied research background, with focus on model evaluation, benchmarking, and/or failure analysis

  • Work samples or code (e.g., eval frameworks, benchmark suites, failure-analysis reports or tooling) that demonstrate relevant skills

  • Bonus: Familiarity with Cartridges, work around memory for multi-party, long-running use cases, or other relevant research

Benefits

  • Free Equinox membership & other health perks

  • Generous equity grant vested over 4 years

  • Health, dental, vision insurance

Skills Required

  • Strong technical communication: explain complex ideas simply and engage in high-bandwidth technical conversation
  • Strong applied research background focused on model evaluation, benchmarking, and/or failure analysis
  • Work samples or code (e.g., evaluation frameworks, benchmark suites, failure-analysis tooling or reports)
  • Familiarity with Cartridges or memory for multi-party long-running use cases
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The Company
HQ: San Francisco, California
17 Employees
Year Founded: 2025

What We Do

We're reimagining what a work messaging platform looks like when AI agents are actual teammates, not just tools. Backed by Accel, Index, & Emergence. Come work with us! https://jobs.ashbyhq.com/ando/

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