Job Title: Research & Insights Assistant
Class: Part-time
Reports to: Manager, Research & Insights
Location: Milwaukee, WI
The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
What We Offer:
• Mental Health Resources
• On-the-job Training
• Milwaukee Bucks and NBA League Discounts
• Employer Paid Parking
Summary
- This entry-level Research & Insights role supports the organization’s data-driven decision-making across guest experience, marketing, ticketing, and partnerships. The position is designed to provide continuity, speed, and rigor in how insights are generated and shared.
- The ideal candidate is curious, detail-oriented, and excited to turn data into clear, actionable insights. This role will work closely with internal stakeholders to help answer business questions through surveys, reporting, and analysis.
Key Responsibilities
- Manage collection of data in Qualtrics for Bucks Postgame Surveys and Arena Post-Event Surveys, ensuring data integrity and cleanliness throughout the process
- Review all quantitative and qualitative data from events, tracking trends and uncovering insights in the data throughout the season
- Produce and distribute Fan Experience Report on a recurring basis, summarizing KPIs and themes from Postgame and Post-Event Surveys
- Create and maintain PowerBI dashboards that summarize data collected in various surveys
- Create and maintain reports within Qualtrics
- Assist with survey design and data analysis for projects across various lines of business
- Execute sweepstakes fulfillment tied to survey incentives
- Assist with projects related to Corporate Partnerships, including prospecting support, category/brand research in YouGov, and survey data analysis
- Document survey processes, best practices, and workflows; maintain internal wikis and reference materials
- Support execution of Brand Health Study and other large-scale research studies
Qualifications
- Recently completed Bachelor’s degree in Marketing, Business, Economics, Statistics, Data Analytics, or a related field
- Familiarity with qualitative and quantitative research methods, as well as research tools and applications, including Qualtrics, Excel, and YouGov
- High level of proficiency in Microsoft applications, including Excel and PowerPoint
- Familiarity with data visualization tools such as PowerBI and Tableau a plus
- An analytical eye and can derive insights from raw qualitative and quantitative datasets
- Outstanding analytical and problem-solving abilities, as well as an ability to apply higher-level judgment and critical thinking
- Highly organized, self-directed business style, with strong ability to prioritize, with strong attention to detail
- Has worked and succeeded in an environment of measurable metrics and results
- High energy, forward-thinking and collaborative individual who thrives in a multifaceted setting
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills Required
- Recently completed a bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics, or a related field.
- Familiarity with qualitative and quantitative research methods.
- Familiarity with Qualtrics, Excel, and YouGov.
- High proficiency in Microsoft applications, including Excel and PowerPoint.
- Ability to derive insights from raw qualitative and quantitative datasets.
- Strong analytical, problem-solving, judgment, and critical-thinking abilities.
- Strong organization, prioritization, self-direction, and attention to detail.
- Experience succeeding in an environment with measurable metrics and results.
- Collaborative, high-energy, forward-thinking approach in a multifaceted setting.
- Familiarity with data visualization tools such as Power BI and Tableau.
- Successful completion of a criminal background check.
What We Do
A new ownership group headed by entrepreneurs Wesley Edens, Jamie Dinan, Jimmy Haslam, and an impressive assemblage of Milwaukee community leaders infuses the team and city with a new vitality driven by the promise of a next-generation team that remains true to the spirit of the “Brew City.” In addition to an exciting roster of talented players, the organization is in the final stages of a new arena to serve as the home for the next era of Bucks basketball. The state-of-the-art facility will become an important part of the revitalization of downtown Milwaukee and become integral to the community’s economic future. This new beginning for the Milwaukee Bucks is preceded by a lengthy history of success in the NBA, highlighted by the franchise’s NBA Championship in 1971 and 2021. In just the team’s third season of action, the Bucks earned the distinction of owning the quickest rise from expansion team to champion in any of the four major North American professional leagues. The Bucks also count two conference championships, 13 division titles, and 27 postseason appearances among the team’s many accomplishments. Additionally, numerous Bucks players, coaches, and contributors are included as members of the Naismith Memorial Basketball Hall of Fame.
