The prime candidate to fill RightStar’s Sr. Remedy Systems Consultant position is self-motivated, highly responsible, possesses above average communication skills, and has, at a minimum, the education, certifications, and experience listed below. The Sr. Remedy Systems Consultant designs, configures, and implements Remedy ITSM and associated modules at client sites. This includes achieving key project goals, customer satisfaction, and set profitability objectives. Salary and benefits are commensurate with experience.
Minimum requirements include:
Remedy ITSM certification or equivalent preferred
Bachelor’s Degree or higher in Engineering, Technology or related field
Minimum 3 years experience coordinating and/supporting ITSM business processes
Minimum 5-10 years of Remedy ITSM implementation / Consulting experience
Minimum 3 years experience with business intelligence software such as Crystal Reports
ITIL Foundation v3 certified
Travel to customer sites
Skills Required
- Bachelor's Degree in Engineering, Technology, or related field
- 5-10 years Remedy ITSM implementation / consulting experience
- Minimum 3 years coordinating and supporting ITSM business processes
- Minimum 3 years experience with business intelligence software such as Crystal Reports
- ITIL Foundation v3 certification
- Remedy ITSM certification or equivalent
- Ability to travel to customer sites
What We Do
RightStar is an IT service management (ITSM/ITIL) and DevOps consultancy and solutions provider that resells and supports BMC and Atlassian products. The company delivers consulting, design, implementation, training, remote administration and Level 1 support for commercial mid-market and public sector clients, focusing on service desk, DevOps practices, and digital transformation.
