Relationship Manager II

Posted 2 Days Ago
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Wilmington, DE, USA
In-Office
Mid level
Real Estate • Financial Services • Agriculture
The Role
Manage and expand commercial banking relationships through proactive contact, develop and administer a portfolio of commercial loans with sound credit analysis and compliance, pursue new business development, report on pipeline and problem loans, and maintain banking knowledge and community engagement to support growth and customer service.
Summary Generated by Built In

Description

  • Utilize relationship management skills and techniques to service and expand current business relationships by proactive, ongoing contact with the customers to determine their financial needs and developing appropriate solutions by offering a broad spectrum of financial products and services (including, but not limited to, loans, deposits, cash management, merchant and wealth management services) in order to enhance existing business relationships and contribute to the bank’s profit and growth objectives.
  • Develop and administer a portfolio of commercial loans that meet or exceed the bank’s credit quality and profitability by demonstrating sound credit analysis, loan structuring and conducting annual reviews in compliance with established internal and regulatory policies and procedures while providing excellent customer service in order to contribute to the bank’s profit and growth objectives.
  • Identify and proactively contact non-customers individually or jointly with other financial service specialists in order to determine needs and provide solutions to new customers while maintaining a proactive new business development program in order to develop new business relationships and contribute to the bank’s profit and growth objectives.
  • Submit reports including reports on business development activities (such as pipeline report and weekly action plans) and report on emerging or potential problem loans in an accurate and timely manner in order to keep management informed of business development activities, problem loans and other information.
  • Develop and maintain a personal program for maintaining an adequate level of knowledge in lending, asset management and other banking matters, and demonstrate personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.

Requirements

  • General knowledge and understanding of lending laws and regulations.
  • Specific knowledge of the bank's lending policies and procedures.
  • Ability to determine payments, insurance costs, ratios, et cetera.
  • Proficient in Microsoft Office Suite and related program software.
  • Proficient with or the ability to quickly learn position-related software.
  • Good communication and interpersonal skills and an ability to make presentations.
  • Excellent customer service skills.
  • Bachelor’s degree in business or banking, or equivalent educational experience.
  • Three-plus years of commercial lending experience.
  • Successful business development experience.
  • Experience in community and civic activities.

BENEFITS: Comprehensive benefit package to include:

  • Health, dental, and vision benefits
  • 401k w/ company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

Skills Required

  • General knowledge and understanding of lending laws and regulations
  • Specific knowledge of the bank's lending policies and procedures
  • Ability to determine payments, insurance costs, ratios, et cetera
  • Proficient in Microsoft Office Suite and related program software
  • Proficient with or the ability to quickly learn position-related software
  • Good communication and interpersonal skills and an ability to make presentations
  • Excellent customer service skills
  • Bachelor's degree in business or banking, or equivalent educational experience
  • Three-plus years of commercial lending experience
  • Successful business development experience
  • Experience in community and civic activities
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The Company
375 Employees
Year Founded: 1932

What We Do

First Citizens Community Bank is a regional community bank headquartered in Mansfield, Pennsylvania. Founded in 1872, it focuses on supporting local economies with deep roots in agriculture and a specialized focus on small businesses. The bank emphasizes a philosophy of respect for customers, employees, and communities, offering a wide range of products including personal and business banking, mortgages, and investment services.

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