Regional IT Infrastructure Manager

Posted One Month Ago
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Barcelona, Cataluña, ESP
In-Office
Senior level
Enterprise Web • Legal Tech • Professional Services • Software
The Role
Lead a regional IT infrastructure team to deliver and improve infrastructure services for laboratory applications. Oversee day-to-day operations, WAN/LAN, compute, storage, backup, identity and endpoint management, cloud/virtual environments, security standards, ITSM, and infrastructure transformation projects while monitoring SLAs and KPIs.
Summary Generated by Built In
Company Description

Konsento is searching a talented candidate for our client.

Our client is a global life-science company, with 50.000 employees all over the globe and with presence in 47 countries at the moment. 

Job Description

The Regional IT Infrastructure Manager is responsible for building, maintaining and continuously improving the IT Infrastructure needed to run company's aboratories and their applications;

The role “partners” with the business in a true “IT as a Service” model; provide resilient, top-of-the-range, cost-efficient IT Infra Services of the regional IT Infra Team;

They will execute the IT transformation program to segregate IT Infra assets, coaching and steering their team, as part of regional IT Infra team.

The role will be responsible for IT Service Management, IT Infra Transformation Program and IT Infra Operations

RESPONSIBILITIES

  • Build and Manage your regional IT team
  • Manage day-to-day delivery, maintenance and troubleshooting of IT Infrastructure systems, operations and services for your scope, including hosting of regional business applications, WAN/LAN network management, IT security, back-up & recovery, identity & access management, workplace & end-point device management, and end-user support

  • Manage IT Infrastructure projects and changes to continuously improve and upgrade IT Infrastructure systems, operations and services, adapt them to changing business needs and standards, and ensure that changes are deployed with minimal disruption

  • Monitor and Report on IT service quality,  customer satisfaction against agreed KPIs and SLAs

  • Ensure Group IT Infra and Security standards are implemented and adhered to

Qualifications

  • Master’s Degree in Computer Science (M.S.) or related field
  • 5-10 years of experience leading/managing within a successful IT organisation, in at least two areas of IT Infrastructure Operations;

  • 5+ years of work experience with IT Infrastructure project management in an international environment, preferably in an industrial or process driven environment and ideally in the laboratory industry;

  • Fluent spoken and written English.

  • Extensive knowledge of Compute (Windows Server etc), Storage (NetApp etc), Network (Cisco etc) technologies; Cross Functional Technical Experience: Windows Server installations; Microsoft Active Directory and DNS; Microsoft Exchange 2010; Data back-up technologies; VMware; SAN/NAS storage systems, etc.

  • In-depth understanding of virtual and cloud infrastructures (experience in cloud technologies - Azure/AWS);

  • Strong security awareness (ISO 27000)

  • Extensive knowledge and experience with IT best practice methodologies (ITIL, COBIT); Familiarity with BPMN, SCRUM, CMMi; GxP (GAMP5), GDPR;

Additional Information

Please send your application in English.

Skills Required

  • Master's Degree in Computer Science or related field
  • 5-10 years leading/managing within an IT organisation across multiple IT Infrastructure Operations areas
  • 5+ years IT Infrastructure project management in an international environment
  • Fluent spoken and written English
  • Extensive knowledge of Compute (Windows Server), Storage (NetApp), Network (Cisco)
  • Experience with Microsoft Active Directory and DNS
  • Experience with Microsoft Exchange 2010
  • Experience with data backup technologies
  • Experience with VMware and virtual infrastructures
  • Experience with SAN/NAS storage systems
  • In-depth understanding of cloud technologies (Azure, AWS)
  • Strong security awareness (ISO 27000)
  • Knowledge and experience with IT best practices (ITIL, COBIT); familiarity with BPMN, SCRUM, CMMi; GxP (GAMP5), GDPR
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The Company

What We Do

Konsento AG is an innovative LegalTech platform and Board Management Software startup that digitizes and simplifies corporate governance and stock corporate law duties for entrepreneurs and board members. Its services include automated share register and beneficial ownership register maintenance, digital support for capital increases, and tools for conducting and recording general assemblies and board meetings in compliance with the law.

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