Reference Assistant

Posted Yesterday
Be an Early Applicant
Tulsa, OK, USA
In-Office
Entry level
Energy • Utilities
The Role
Provide evening and weekend in-person and virtual reference assistance to students and faculty, supervise and delegate work to student workers, process interlibrary loan requests, maintain records, assist with library knowledge base and web assets, ensure policy compliance and safety during shifts, and perform other assigned projects.
Summary Generated by Built In
ABOUT US

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.

JOB DESCRIPTION
- PART TIME
  • Assist students and faculty with research in person as well as by phone, email, text, and chat during weekend and evening hours
  • Process Interlibrary Loan requests and maintain records and statistics
  • Supervise student workers and oversee library services during evening and weekend hours
RESPONSIBILITIES
  • Assist library users with research
  • Supervise library student workers during weekend and evening hours
  • Delegate work for student workers
  • Prepare signage for Access Services
  • Ensure compliance with library policies and procedures while on duty
  • Oversee safety procedures in case of emergency (e.g. severe weather, power outage, etc.)
  • Process Interlibrary Loan requests and maintain records and statistics
  • Assist with creation of library knowledge base and other web assets
  • Other projects and duties as directed
REQUIREMENTS

EDUCATION:

  • Bachelor’s degree plus some graduate hours required
  • MLIS degree or equivalent strongly preferred

EXPERIENCE/SKILLS/ABILITIES:

  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Knowledge of library resources and tools, including databases and library catalog
  • Requires the ability to set priorities; organize and adjust/manage seasonal peaks in work load; ascertain and understand common reference problems while providing suitable solutions; follow prescribed routines and procedures; and the ability to work without supervision.
  • Strongly prefer experience in public services in an academic library setting
  • Strongly prefer clerical and technical experience, as well as a working knowledge of library automation and MS Office software.
Additional Information

HOURS OF WORK & ATTENDANCE:

Normally scheduled hours are evenings and weekends as needed.

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.

Skills Required

  • Bachelor's degree plus some graduate hours
  • MLIS degree or equivalent
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Knowledge of library resources and tools, including databases and library catalog
  • Ability to set priorities, manage workload peaks, follow routines, and work without supervision
  • Experience in public services in an academic library setting
  • Clerical and technical experience and working knowledge of library automation and MS Office
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The Company
HQ: Spring Valley, NY
375 Employees
Year Founded: 1963

What We Do

Orange & Rockland provides electric and gas energy services to over 300,000 households and businesses in six counties in New York and northern New Jersey.

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