Receptionist

Posted 13 Hours Ago
Be an Early Applicant
Hermantown, MN, USA
In-Office
Entry level
Automotive • Retail
The Role
Operates the dealership switchboard, provides professional customer service, answers general inquiries, prepares gas tickets, assists the General Manager with clerical tasks, communicates product and pricing updates, and handles or directs customer complaints appropriately.
Summary Generated by Built In

Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. 

We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality.

BENEFITS:

  • 401(k)
  • Health Insurance
  • Free Dental Insurance
  • Paid Training
  • Paid Vacation
  • Paid Holidays
  • No Sundays
  • Discounts on service, parts and vehicles!

RESPONSIBILITIES:

  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Provide basic information to callers who have general inquires
  • Prepare sales and service gas tickets for the accounting department
  • Assist the General Manager with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.

REQUIREMENTS:

  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  • Must be willing to submit to a background check

Skills Required

  • Excellent communication skills
  • Excellent organizational skills
  • Experience using Microsoft Office Suite
  • Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously
  • Willingness to submit to a background check
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The Company
350 Employees
Year Founded: 1969

What We Do

Kolar Automotive Group is a family-owned automotive dealer group serving the Twin Ports and Northern Minnesota region. It retails new and used Buick, Cadillac, Chevrolet, GMC, Hyundai, and Toyota vehicles, while providing vehicle financing, service, and parts. The company operates as a high-volume dealership group focused on vehicle sales and ongoing automotive support, serving customers in Hermantown, Duluth, and surrounding communities with a community-oriented approach.

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