Receptionist

Posted 3 Days Ago
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Colorado Springs, CO, USA
In-Office
Entry level
Digital Media • News + Entertainment
The Role
Manages the reception desk and welcomes visitors, clients, and guests. Coordinates arrivals, hosts, meetings, and visitor needs; answers calls, returns voicemails, responds to emails, and maintains accurate daily information. Provides polished, courteous service while keeping the lobby and conference rooms presentable. The role requires discretion, organization, strong communication, multitasking, and proficiency with office and customer management software.
Summary Generated by Built In
Company Description

Morris Multimedia, Inc, parent company of Morris Newspaper Corporation and Morris Television Network, is one of the largest, privately held media companies in the U.S.Morris Network acquired its first television station in 1979 with the purchase of WMGT- TV, an NBC affiliate in Macon, GA.  Today, Morris Network owns and operates sixteen CBS, ABC, NBC, FOX, CW, and My Network affiliated television stations as well as ten other digital affiliated stations which include Bounce, Escape, LAFF, The Justice Network, and Quest TV in Georgia, Kentucky, Mississippi, North Carolina and Tennessee.Headquartered in the historic Oliver Sturges House in Savannah Georgia, Morris Multimedia, Inc. continues to grow and build on its reputation as a leader in community journalism.

Job Description

The Receptionist will interact with management, employees, and clients on a daily basis.  Professionalism, humility, and a courteous demeanor are essential, as is the ability to exercise discretion with confidential information.    This exceptional person shall ensure that clients and management are provided with "high-touch" attentive service, in person or by phone, in addition to helping to build and maintain solid relationships by being the coordinator for clients and guests.  This position shall report to the Office Manager.


Core Responsibilities 

  • To be informed and aware of all visitor and client arrivals, manage the welcome process to our offices, and coordinate host and visitor needs prior to arrival
  • Deliver service excellence to all visitors, offering a flexible and positive approach to all interactions
  • Answer all calls within 3 rings, return all voicemails and action all e-mails promptly
  • To present a positive and polished image
  • Be knowledgeable through seeking out accurate and up-to-date information at all times, reviewing details of each allocated event/meeting/ visitors for the coming day
  • To manage the Reception Desk during office hours
  • To ensure that the Lobby and Conference Room areas are presentable at all times

Qualifications

Personal Profile

  • Reception experience within a corporate, leisure, or hospitality environment
  • Track record of providing quality service
  • Strong interpersonal skills
  • Highly organized; ability to handle multiple tasks and apply judgment to continually prioritize
  • Strong Computer Skills (e.g., MS Office, customer relationship management systems, and team management software)
  • Flexibility to deal with a fast-paced, diverse individuals and environment
  • Excellent communication skills; both verbal and written
  • Team player-POST

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Reception experience in a corporate, leisure, or hospitality environment
  • Track record of providing quality service
  • Strong interpersonal skills
  • Highly organized, with the ability to multitask and prioritize using judgment
  • Strong computer skills, including Microsoft Office, customer relationship management systems, and team management software
  • Flexibility in a fast-paced and diverse environment
  • Excellent verbal and written communication skills
  • Ability to work as a team player
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The Company
750 Employees
Year Founded: 1970

What We Do

Morris Multimedia is a privately held media company founded by Charles H. Morris in Savannah, Georgia. It owns and operates about 60 publications, more than a dozen network-affiliate television stations, and other media-related ventures across ten states and the Caribbean. Headquartered in Savannah, the company describes itself as a leader in community journalism and operates through Morris Newspaper Corporation and Morris Television Network.

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