Quality Manager

Posted 9 Days Ago
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Warwick, RI, USA
In-Office
67K-84K Annually
Junior
Industrial • Manufacturing
The Role
Manages quality systems across Warwick, RI and Waterbury, CT manufacturing locations. Responsibilities include maintaining ISO certification, meeting automotive and electronics quality requirements, developing strategic quality plans, addressing customer complaints, leading root-cause investigations, implementing corrective actions, preparing quality documentation, and guiding laboratory technicians and quality coordinators. The role is fully on-site in Warwick, RI.
Summary Generated by Built In
Overview

Wieland - Creating Value for Generations!


Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.


Wieland's Cultural Values

Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.


Wieland is hiring a Quality Manager. The Quality Manager will be responsible for managing the quality system to maintain the company's registered certification, to enhance the continuous process and to increase customer satisfaction at both Warwick, RI and Waterbury, CT locations. The role located in Warwick, RI and will be fully on-site. 


Base Salary Range: $66,551-$84,006

May be eligible for a variable compensation plan bonus based upon company performance within fiscal year cycle.  


At Wieland, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, our ranges reflect our good faith estimate to pay fairly. The final pay offered to a successful candidate will be based upon various factors unique to each individual that may include but are not limited to years of experience, industry knowledge, technical skills, education, qualifications, etc. 

Responsibilities

Quality Manager Responsibilities:

  • Demonstrate “Safety Excellence” by complying with all safety and rules/processes and supporting the Safety Elements; contribute to the overall Safety culture of the organization.
  • Maintain the ISO quality system and meet customer Automotive and Electronic requirements through various initiatives including training and updating to ensure compliance.
  • Prepare annual Strategic Quality Plan to document and communicate current objectives within each department related to quality, on-time performance and overall customer satisfaction.
  • Collaborate with customers on ongoing quality or improvement issues to assist customer in elimination actual or perceived problems, reduce customer cost, and improve customer perception on our product reliability.
  • Lead management team in identifying root cause of customer complaints, verify and implement corrective action to eliminate recurring customer complaint and reduce the cost of non-conformance.
  • Represent Wieland Global Services (WGS ) with competency from a technical/quality standpoint in dealing with customers (internal and external), suppliers and subcontractors.
  • Prepare Quality Reports, Work Instructions, SOP drafts, visual aids, and other quality-related documentation as required.
  • Utilize problem-solving concepts, principles, and tools such as A3/8D, 5-Why, Ishikawa diagram, etc. to lead root cause investigations and determine effective corrective and preventative actions.
  • Other related duties as required in support of the WMS QMS and business goals/objectives.

Quality Manager Qualifications:

  • Bachelor’s degree or equivalent required.
  • 2+ years of Quality Management experience.
  • ISO/QS experience.
  • Experience in metallurgy and/or technical training.
  • Provide leadership and guidance of Laboratory Technicians and Quality Coordinator.
  • Strong organizational and time-management skills.
  • Knowledge of metal industry preferred.
Qualifications

Joining Wieland’s team gives you…

  • Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
  • Retirement Savings - 401(k) contribution + match.
  • Work/Life Balance - Paid Vacation & Holidays.
  • Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
  • Wellness Programs – Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
  • Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

 



Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.   Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

Skills Required

  • Bachelor’s degree or equivalent
  • 2+ years of Quality Management experience
  • ISO/QS experience
  • Experience in metallurgy and/or technical training
  • Leadership and guidance experience for Laboratory Technicians and Quality Coordinators
  • Strong organizational and time-management skills
  • Knowledge of the metal industry
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The Company
300 Employees
Year Founded: 1837

What We Do

Wieland Chase, the Chase Brass business, is a North American brass manufacturer and supplier producing high-quality brass rod, forgings, ingots, and copper-alloy products. It serves brass manufacturers and industrial customers with lead-free solutions, custom-engineered raw materials, technical and metallurgical support, reliable delivery, and recyclable products. Since July 2019, it has been part of the global Wieland Group.

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