Customer Quality Engineer

Reposted One Month Ago
Be an Early Applicant
Mesquite, TX, USA
In-Office
Mid level
Energy
The Role
The Quality Engineer implements quality policy, develops control plans, leads quality audits, resolves product issues, coach technicians, and ensures compliance with quality standards.
Summary Generated by Built In

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.


Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.

Job Description – Canadian Solar Solutions Inc.

Canadian Solar Inc. is one of the world’s largest solar modular producers.  As a leading vertically integrated provider of ingots, wafers, solar cells, solar modules, solar power systems and specialized solar products, Canadian Solar delivers uncompromising value to its customers across the globe.

Position Title:    Customer Quality Engineer

Department:   Quality

Reports To:         Quality SupervisorDescription:As a Customer Quality Engineer, you'll gain hands-on experience working alongside engineers, manufacturing leaders, and cross-functional teams while solving real-world challenges that directly impact our customers. This is an excellent opportunity for recent college graduates who are eager to develop technical, analytical, and leadership skills while building a long-term engineering career. No two days are the same. You'll collaborate across multiple departments, analyze quality data, help solve customer concerns, support improvement projects, and gain exposure to nearly every aspect of manufacturing operations.Responsibilities:
  • Analyze customer complaints, quality data, issue trends, service history, and repeated problems to support root cause analysis and continuous improvement.
  • Coordinate with Quality, Production, Engineering, Warehouse, Logistics, Sales, and other cross-functional teams to solve customer issues.
  • Coordinate and manage external labor, contractors, or service partners during field activities when assigned.
  • Manage after-sales quality projects, including action plans, timelines, risk tracking, milestone follow-up, and final closure.
  • Balance customer satisfaction, company cost, schedule, quality impact, and business priorities when supporting issue resolution.

What Makes This Role Great for New Graduates:

This position offers the opportunity to:

  • Build real engineering experience from your first day.
  • Work directly with experienced engineers and manufacturing leaders.
  • Develop project management, problem-solving, and customer-facing skills.
  • Learn advanced manufacturing processes within the rapidly growing renewable energy industry.
  • Gain exposure to production, quality systems, logistics, engineering, and operations.
  • Grow into future engineering and leadership opportunities within Canadian Solar.

Qualifications and Experience:

  • Bachelor’s degree in Engineering, Data Analytics, Business Management, or another related technical or business discipline.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Self-motivated with a willingness to learn and take initiative.
  • Comfortable working in a fast-paced manufacturing environment.
  • Proficiency with Microsoft Excel, PowerPoint, Outlook, and other business software.

Note: The company reserves the right to change the duties and responsibilities of this position at any time as its own discretion. 

Canadian Solar Inc. is an equal opportunity employer.

We are committed to ensuring accessibility for persons with disabilities by identifying, removing and preventing barriers to promote the rights of all persons and to create an inclusive and accessible working environment.

Upon individual request, Canadian Solar will endeavor to remove any barrier to the hiring process to accommodate those candidates with disabilities.

#CSPowerSystems

Skills Required

  • Bachelor's Degree or equivalent years of education
  • Minimum of three years' experience in a Quality capacity within a manufacturing environment
  • Demonstrated ability to drive process/product quality control, lean manufacturing
  • Good current working knowledge of AIAG standards (PQP, PPAP & PFMEA) Cpk, SPC, 8D
  • Quality Control background, including problem solving and root cause analysis.
  • Professional demeanour at all times
  • Strong leadership abilities
  • Attention to detail in all area of work
  • Computer literacy, including effective working skills with MS Office and e-mail
  • Good written and verbal communication skills in English
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The Company
HQ: Rupert, ID
1,665 Employees
Year Founded: 2001

What We Do

Founded in 2001 in Ontario Canada, Canadian Solar (NASDAQ: CSIQ) is as a global energy provider with successful business subsidiaries in 20 countries & regions on 6 continents. Canadian Solar is both a leading manufacturer of solar PV modules and a provider of solar energy solutions, with over 14,000 employees globally. With state-of-the-art manufacturing facilities in Canada, China, Brazil and South East Asian countries, Canadian Solar now has module manufacturing capacity and has delivered more than 55 GW of premium quality solar modules to customers in over 150 countries in the past 20 years. Canadian Solar has solar power projects globally and solar power plants that are in commercial operation, with a resale value of US$1.2 billion. In addition, Canadian Solar has a geographically diversified utility-scale solar power project pipeline around 10 GWp, with projects being developed in the U.S., Japan, Latin America,Australia, EMEA, South East Asia, India and China. Of the total project pipeline, 2.9 GWp of projects are at late-stage development and have secured energy offtake agreements. In 2018, Canadian Solar achieved a revenue of US$3.74 billion, Meanwhile, Canadian Solar was listed as the Bloomberg New Energy Finance’s Tier 1 Module Manufacturer in terms of bankability for Q4 2018, and was named as Top 3 Global Utility-scale Solar PV Project Developer for 2017 by GTM Research. Canadian Solar Founder and CEO Dr. Shawn Qu blogs as a LinkedIn Influencer at https://www.linkedin.com/in/shawnqu/. Canadian Solar is making the difference by delivering more clean, safe and affordable solar energy to the world.

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