Location: Atlanta, GA
Role Overview:
You will ensure high-grade quality across our client’s consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey—focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform.
Responsibilities:
- Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options).
- Rewards & Loyalty: Test end-to-end loyalty mechanics—including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability.
- MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment).
- Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities.
- 3–5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites.
- Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics).
- Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy).
Skills Required
- 3-5+ years of QA testing experience with eCommerce platforms, native iOS/Android apps, or QSR digital product suites
- Deep experience validating loyalty engines such as Punchh or SessionM
- Deep experience with MarTech tools such as Braze, Segment, or Google Analytics
- Proficiency with cross-device testing tools such as BrowserStack or Sauce Labs
- Experience with mobile proxy debugging using Charles Proxy
What We Do
Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class Digital Technology and BPM services backed by international-standard methodologies, and innovative practices. With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence seen with its extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Data Analytics, Data Management, Robotic Process Automation, Experience Design, Cyber Security, Mobility, and Cloud Computing. Pointwest is proud to bring the mark of Filipino IT and BPM excellence to all corners of the globe, with strong presence in the United States, Japan, Australia, New Zealand and Singapore.
