Infotel UK is looking for an experienced Quality Assurance Manager to lead QA and service management across automotive technology programmes. The role will work closely with automotive clients, engineering teams, product owners, and delivery teams to ensure high standards of quality, reliability, and compliance throughout the product lifecycle.
The ideal candidate will combine strong QA leadership with a good understanding of the automotive software ecosystem, including connected vehicles, embedded software, digital platforms, and modern Agile/DevOps delivery.
Responsibilities
- Define and implement QA strategies, standards, processes, and governance across automotive programmes.
- Lead QA and service delivery teams across multiple projects and workstreams.
- Manage and improve Ticket Processing & Tracking across ITSM tools.
- Facilitate and execute regular stakeholder workshops.
- Produce and maintain management reports, dashboards and performance metrics using tools such as Power BI.
- Validate and analyse problem lists to identify trends, risks and data quality issues.
- Prepare reporting packs and visualisations to support informed decision-making.
- Work closely with engineering, software, cloud, data, and vehicle teams to identify and mitigate quality risks.
- Monitor and report on QA KPIs, defects, risks, and overall quality status to senior stakeholders and clients.
- Support compliance with relevant automotive standards and customer quality requirements.
- Promote continuous improvement across QA processes, tools, and ways of working.
- Mentor and develop QA professionals and build a strong quality culture across delivery teams.
Requirements
- Proven experience as a QA Manager, Quality Engineering Manager, or similar senior QA role.
- Strong experience in automotive or automotive technology environments, ideally with an OEM or Tier 1 supplier.
- Strong stakeholder management skills, with experience working directly with enterprise clients.
- Excellent analytical, communication, leadership, and problem-solving skills.
- Proficient in using PowerBi for reporting.
- Demonstratable ability to define, implement, and improve QA processes and governance frameworks.
- Knowledge of automotive standards such as ASPICE, ISO 26262, ISO/SAE 21434, UNECE R155/R156 is desirable
Skills Required
- Proven experience as a QA Manager, Quality Engineering Manager, or similar senior QA professional
- Strong experience in automotive or automotive technology environments, ideally with an OEM or Tier 1 supplier
- Strong stakeholder management skills and experience working directly with enterprise clients
- Excellent analytical, communication, leadership, and problem-solving skills
- Proficiency using Power BI for reporting
- Ability to define, implement, and improve QA processes and governance frameworks
- Knowledge of ASPICE, ISO 26262, ISO/SAE 21434, UNECE R155, and UNECE R156
What We Do
Infotel UK Consulting: Shaping technical innovation, digital transformation and data management We are at the forefront of technical innovation and digital transformation, providing data management systems, process improvement applications, software design, systems migration, and systems integration. We are also a software vendor, with our GDPR compliance software—Deepeo. We work with clients across numerous business sectors, including automotive, the financial sector, the public sector, and supply chain and logistics. Infotel UK is a subsidiary of The Infotel Conseil Group. Infotel UK was established in 2015 and is headquartered in Newcastle upon Tyne. With the growth of our UK business, we invested in a purpose-built innovation lab, allowing us to further support businesses with their IT requirements. Being part of a global group gives us access to 20 service centres throughout Europe and the USA, making us the perfect local partner to team up with.
