The Role
The QA Engineer will manually test productivity desktop applications on Windows and macOS, design test cases, maintain documentation, and report bugs while working closely with product and engineering teams.
Summary Generated by Built In
This is a remote position.
Job Description – QA Engineer
Employment Details
Employment Term: Full-Time (Fixed)
Work Schedule: 9:00 AM – 5:00 PM US Time (Los Angeles)
Weekends: Saturday & Sunday
Work Setup: Remote
Role Overview
Role Overview
We are looking for a QA Engineer to manually test productivity desktop applications built on .NET across Windows and macOS platforms. You will work closely with product and engineering teams to ensure a high-quality experience for an AI-powered desktop product operating in a fast-paced, product-driven environment.
This role requires strong cross-platform testing expertise, attention to detail, and the ability to translate product behavior into structured, actionable test cases and bug reports.
Key Responsibilities
- Perform manual functional testing of desktop applications across Windows and macOS
- Validate application behavior on Windows 10/11 and macOS (Intel and Apple Silicon/ARM)
- Design and author structured test cases from product specifications, UI walkthroughs, and exploratory testing
- Maintain test cases in structured formats (CSV/spreadsheets) with clear steps, expected outcomes, and pass/fail criteria
- Review and refine AI-generated test plans by removing redundancies, identifying edge cases, and improving clarity and coverage
- Identify, document, and report bugs with precise reproduction steps, severity classification, screenshots, and logs
- Test complex desktop UI flows including multi-window interfaces, drag-and-drop, system tray/menu bar interactions, modal dialogs, and installer flows
- Validate platform-specific behaviors including Windows Shell extensions, registry-related behavior, NSIS installers, macOS app bundles, Info.plist configurations, and file associations
- Test integrations with Microsoft 365 applications, including Outlook Classic and modern Outlook
- Collaborate with engineering and product teams using Microsoft Teams and GitLab for issue tracking and communication
Must Have Requirements
- 3+ years of experience in manual functional testing of desktop applications
- Hands-on experience testing on both Windows and macOS environments (not limited to one platform)
- Ability to test across Windows 10/11 and macOS (including Intel and Apple Silicon systems)
- Strong experience in test case design and documentation from product requirements or exploratory testing
- Experience refining and improving test plans, including AI-generated test cases
- Strong bug reporting skills with clear, structured, and reproducible documentation
- Familiarity with complex desktop UI patterns and system-level behaviors
- Understanding of platform-specific components such as Windows Shell, registry, NSIS installers, macOS app bundles, and system integrations
- Experience working with Microsoft Teams and Git-based issue tracking systems
- Strong written English communication skills
Good-To-Have Requirements
- Experience testing Microsoft Entra ID / OAuth authentication flows
- Experience with automation testing i.e. Selenium etc.
- Exposure to AI or LLM-based chat applications
- Experience validating installers (NSIS on Windows, .dmg/.app on macOS)
- Experience working in fast-paced startup or product-driven environments
Skills Required
- 3+ years of experience in manual functional testing of desktop applications
- Hands-on experience testing on both Windows and macOS environments
- Strong experience in test case design and documentation from product requirements
- Strong bug reporting skills with clear, structured documentation
- Experience working with Microsoft Teams and Git-based issue tracking systems
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The Company
What We Do
Remote Office is an end-to-end remoteOps platform that helps businesses build and manage global remote teams by providing access to vetted talent, handling compliance and HR issues, and offering strategic consultation.
