Black Financial Consulting Group

QA ANALYST - SERVICENOW

Posted Yesterday

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Hiring Remotely in USA

Remote

Mid level

Fintech • Information Technology • Software • Consulting

The Role

The QA Analyst designs and executes test cases for ServiceNow implementations, performing functional, regression, integration, and UAT testing. Responsibilities include defect tracking, requirements validation, workflow and integration testing, documentation, Agile participation, release validation, and production readiness checks. The role collaborates with developers, business analysts, and product teams to resolve issues and improve QA processes.

Summary Generated by Built In

This is a remote position.

The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.

Key Responsibilities

Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
Perform functional, regression, integration, and user acceptance testing (UAT).
Identify, log, track, and retest defects through resolution.
Validate business requirements against system implementations.
Collaborate with developers, business analysts, and product teams to resolve issues.
Support testing of workflows, configurations, and integrations within ServiceNow.
Maintain test documentation and ensure requirement traceability.
Participate in Agile ceremonies including sprint planning and reviews.
Support continuous improvement of QA processes and testing standards.
Assist in release validation and production readiness checks.

Required Qualifications

3-5 years of experience in software testing or QA roles.
Strong experience testing ServiceNow or similar enterprise platforms.
Solid understanding of software testing methodologies and SDLC.
Experience working in Agile environments.

Technical & Functional Skills

Manual testing (functional, regression, integration, UAT)
Test case design and execution
Defect tracking and reporting
ServiceNow testing (workflows, modules, configurations)
Basic API testing (Postman preferred)

Skills Required

3-5 years of experience in software testing or QA roles
Strong experience testing ServiceNow or similar enterprise platforms
Understanding of software testing methodologies and the software development lifecycle
Experience working in Agile environments
Experience with manual functional, regression, integration, and user acceptance testing
Experience designing and executing test cases
Experience with defect tracking and reporting
ServiceNow testing experience involving workflows, modules, and configurations
Basic API testing experience; Postman preferred

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The Company

3 Employees

What We Do

Black Financial Consulting Group (BFCG) is an execution-first technology consulting and delivery firm with offices in New York, Toronto, and Lagos, Nigeria. It helps organizations build, modernize, and scale digital products, enterprise platforms, cloud infrastructure, and AI solutions for regulated, high-stakes industries. Its four core service lines are New Product Development, Enterprise Software Solutions, Banking & Payments, and Cloud, AI & Infrastructure, serving Financial Services, FinTech, Healthcare, Telecom, Retail, Insurance, Energy, and Digital Assets & Blockchain clients, with proprietary products including KomKom Wallet and ISO 20022 transformation tools.