Objective: This person should maintain relationships with our existing in-person practices in Chicago, Illinois and maximize provider adoption and patient enrollment at these sites.
About Us: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes.
About You: Our Provider Success Consultant will work with the Provider Partnerships team to operationalize the Delfina Care platform in our partner clinics. Our Provider Success Consultant is someone who has excellent problem-solving and communication skills and thrives in a fast-paced, startup environment.
Responsibilities:
- Work alongside the Provider Partnership team to liaise with external clinic staff and internal employees, ensuring the product runs as expected on a daily basis.
- Meet and track targets related to onboarding, engagement, implementation, and enrollment on a month-over-month basis.
- Collaborate with the Provider Partnerships and Implementation team to deploy the Delfina Care platform at various new clinical sites.
- Monitor and report on internal staff and external clinic user experience continually.
- Have full command of internal workflow and product features.
- Employ creative thinking to maximize success.
Qualifications:
- Prior healthcare experience in a clinical setting or a strong interest in healthcare - current healthcare students or new graduates welcome!
- Prior experience in account management or sales preferred.
- Valid state driver's license.
- Proof of current automobile insurance.
- Strong communication and stakeholder management skills.
- Strong organizational and documentation skills and attention to detail.
- Independent and creative mindset to relationship management.
- In-person visits to Illinois locations required (80% of time), fully remote for administrative tasks (20% of time).
- Commitment of at least 10 hours per week for a minimum of 3 months and up to 30 hours per week.
We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.
Compensation: $25 - $30 USD per hour. This role will also include potential for incentive pay. Expense reimbursement and a per diem rate are also included for travel to clinic sites.
The compensation range for this contract position represents a wide variety of factors, including location, skills, experience, education, and training. Candidates who meet most of the qualifications above should expect to earn near the middle of the posted compensation range.
Time Commitment: 10-30 hours per week
Application Deadline for Best Consideration: August 8, 2025
Delfina provides equal opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.
Note that Delfina does not currently sponsor or facilitate any U.S. work authorization for this position. All applicants must have unrestricted and independent authorization to work at Delfina.
Skills Required
- Prior healthcare experience in a clinical setting or strong interest in healthcare
- Prior experience in account management or sales
- Valid state driver's license
- Proof of current automobile insurance
- Strong communication and stakeholder management skills
- Strong organizational and documentation skills
- Independent and creative mindset to relationship management
Delfina Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delfina and has not been reviewed or approved by Delfina.
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Leave & Time Off Breadth — Time off policies span flexible PTO alongside sick, mental health, company holidays, bereavement, and family/parental leave, signaling comprehensive coverage. For an early‑stage company, this breadth covers core expectations.
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Parental & Family Support — Fully paid parental, family, and bereavement leaves are explicitly provided and positioned as a notable component of the package. This emphasis on family support stands out for a small startup.
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Healthcare Strength — Medical, dental, and vision coverage are included for full‑time employees. This addresses essential healthcare needs for most candidates.
Delfina Insights
What We Do
We believe in the power of data to create a safe, healthy, and happy journey for every pregnancy. Our personalized prenatal care system removes the guesswork from pregnancy and lets parents and care teams focus on what matters most.
