PromptPath Leadership Development Program

Posted 4 Hours Ago
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Austin, TX, USA
In-Office
60K-65K Annually
Entry level
Artificial Intelligence • Automotive • Software
The Role
Two-year leadership development program beginning in Level 1 customer support. Responsibilities include resolving client tickets, troubleshooting platform access, guiding dealership managers through data and reporting, and building customer-facing, product, sales, and operations expertise. After 12 months, participants advance to Associate Client Success Manager or Level 2 Implementation/Support Associate, followed by progression into Customer Success, Product Management, Marketing, or Sales.
Summary Generated by Built In

Start your career where every conversation drives the automotive business. PromptPath is an AI conversation platform reshaping how automotive dealerships connect with their customers. PromptPath is funded by some of the top VCs in Automotive and is growing fast with an industry recognized leadership team: Trio of Tech Heavyweights Forms PromptPath Leadership Team - Auto Dealer News. Watch what our customers are saying about PromptPath: PromptPath and Autobahn Fort Worth

PromptPath Leadership Development Program (PLDP) is an exciting starting point for recent college graduates. Starting at the ground level, and over a period of two years, you will grow as a leader who understands what it takes to deliver value to a customer. Initially, you will start as a Level 1 Support Associate and within 12 months, grow into an Associate Client Success Manager or Level 2 Implementation/Support Associate. Here you will spend your next 12 months before graduating. Graduates from the PDLP program can choose progressively growing roles within Customer Success, Product Management & Marketing, or Sales. Graduating with strong performance will result in a generous compensation increase and may include stock options. Within 3-4 years of joining, we expect you to manage teams or be a high value individual contributor.

We'll give you the exposure and the mentorship from an experienced, entrepreneurial leadership team, and the runway to navigate your career:

  • Real ownership, real impact from day one: you'll own client interactions and resolve front-line tickets end-to-end, from login troubleshooting to walking dealership managers through data and reporting.

  • A genuine growth path, not a dead-end role: strong Level 1 performance is the natural pipeline into Customer Success positions and beyond, with exposure to product, sales, account management, and operations teams built into the job.

  • Learn from the Entrepreneurs building the company: you'll get direct partnership with and visibility to PromptPath's product, technology, client-facing, and leadership teams in a fast-moving environment where curiosity and initiative are rewarded.

  • Get access to online training courses: You will get access to learning materials relevant to leadership and team development, including useful skills such as AI based operations.

The right candidate should have recently graduated with a four year degree in a major that combines both analytical/problem solving skills with communication/people oriented capabilities. Customer facing internship experience is a plus.The company has employees in ten states, but is building its core in Austin, TX. You will be able to work from home while coming to the office 2-3 days a week. As a full-time employee, you will be eligible for company benefits including medical, dental, and disability. You must already be authorized to work in the United States.
As a small company we are unable to sponsor candidates for work authorization for this job. If this is your vibe, apply here or send us an email at [email protected] with a cover letter and resume.

Skills Required

  • Recently graduated with a four-year degree
  • Degree major combining analytical and problem-solving skills with communication and people-oriented capabilities
  • Customer-facing internship experience
  • Already authorized to work in the United States
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The Company
32 Employees
Year Founded: 2023

What We Do

PromptPath provides an AI-enabled, person-to-person conversation platform for automotive dealerships. It helps dealer teams capture, preserve, and activate customer conversations across the dealership, using proprietary AI to deliver prompts, coaching, call tracking, customer context, and insights during live interactions. The platform supports sales, finance and insurance, and business development center staff, aiming to improve appointment rates, sales performance, customer experience, and dealership profitability.

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