Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of Program Management experience.
• Experience with software development.

Preferred qualifications:

• Master's or PhD degree in Engineering, Computer Science, a technical related field, or equivalent practical experience.
• Experience with release management lifecycles and project milestones, keeping up a high velocity in a fast-paced environment.
• Experience managing execution and high quality product delivery.
• Ability to be an influential leader of a highly integrated team composed of both technical and non-technical members.
• Excellent project manager, with the ability to work independently and on multiple initiatives at the same time.
• Excellent analytical and communication skills.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google builds products that help create opportunities for everyone, whether they're down the street or across the globe.

As the Creator Policy Experience Program Manager for YouTube, you will be responsible for building out and scaling initiatives aimed at improving creator interactions, such as re-appeals. You will work cross-functionally across our Product, Enforcement, Vendor Operations, Business Analytics, and Creator Support teams.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Responsibilities

• Act as subject matter expert on the Creator Policy Experience operational landscape.
• Identify opportunities to improve the creator experience regarding our policy enforcement.
• Work cross-functionally to translate user pain points into business requirements while working to operationalize workflows and processes.
• Launch new initiatives and scale out the operations from product launches.