Title: Project Manager
Department: Project Management
FLSA Status: Exempt
Supervisory Responsibilities: No
Location: Salt Lake City or Las Vegas
Summary:
This position is responsible for ensuring that all projects meet client expectations, provide support to sales and design, coordinate all activity including but not limited to; construction meetings, field dimensioning/layout, pre order prep, submittal and order entry reviews, scheduling, installation coordination, including all subcontractors to make certain that the project is completed on time and to the budget quoted, act as a liaison for the project’s entirety with sales, client, internal operational departments and external vendors including manufacturers, required to follow up on all punch list issues and processing of all project closeout requirements.
Responsibilities and Duties:
- Responsible for information relating to site review and analysis, order review, schedule planning, delivery, installation, and other related services in a timely fashion.
- Complete understanding of how to bring a project/order through the entire Creative Office Resources system (i.e. reviewing overall design, product specifications, coordinating field dimensions, preparation and presentation of product and service quotes, establishing a documented schedule for COR/Client review, work with factory shipping information, project walk-through with documentation of punch-list and an aggressive completion of punch-list items with ongoing punch-list status to the client)
- Provide order status reports to the team, including site visit and substantial completion reports.
- Utilizes all technology tools to support their job function, i.e. Ipad, Laptop, Microsoft Outlook, Teams, Word, Excel, OneDrive, The Bridge, Autodesk Construction Cloud as well as all tools required to complete accurate field dimensions.
- Update projects in CORE/The Bridge in a timely manner using all the correct symbols to alert the COR operational staff involved in with the project.
- Upon receipt of Project Management/Design registration form, meet with Sales and Design to be involved from the onset of the project as part of the project Kick Off meeting.
- Request Certificate of Insurance when applicable to meet the requirements of the building or project/owner.
- Understand the full scope of the project to determine the best Delivery and Installation solution.
- Required to ship product direct when possible and responsible for notifying the subcontracted labor well in advance to communicate the Estimated Install dates
- Develop and manage phasing of project by generating a Project Micro Schedule that meets client’s move-in date as well as meets the needs of the GC and other associated trades working on site.
- Confirm and verify critical field dimensions and evaluate overall space to meet specifications
- Coordination and locating of electric, data and phone and junction box/infeed/core locations as required.
- Review drawings and specifications prior to order entry to determine how the project should be phased out for receiving and installation
- Schedule orders and monitor shipping and installation dates and generate timely delivery tickets to the warehouse
- Meet with project Foremen prior to the first day of installation.
- Be on site during project Delivery.
- Be on site on the first day of installation, and then on an as-needed basis.
- Perform final walk-through with client / GC and compile punch list that must be provided to client and customer service within 24hrs of completion of project
- Follows up on customer problems, such as back orders, damaged product, punch-list items in a timely manner. Tracks progress of punch-list utilizing CORE.
- Be on site to oversee the D&I of the punch list and confirm that all the work was completed to customer’s satisfaction
- Obtain signed Delivery Tickets or signed Work Order from client, and written punch lists from our sub-contractors
- Close out all projects for month-end billing on a weekly basis
- Accountable for Change Orders and providing written documentation to both client and sales
- Maintain and enter information into PM’s status reports in a timely manner
- Attend weekly and monthly Project Management meetings, trainings, and technology and process meetings.
- Other duties as assigned; duties are subject to change due to personal growth, organizational development and/or technological/industry advancements
- Adapt to changes in process and responsibilities as outlined by management and agree to work the hours required to achieve agreed-upon goals
- Other duties as required
These responsibilities are not designed to cover all responsibilities required of the employee. All duties and responsibilities may change at the discretion of Creative Office Resources at any time with or without notice.
Required Education, Skills, and Experience:
- 4-year college degree
- 1-3 years of experience in the industry
- Exceptional time management and organizational skills to handle a high volume of detailed work and the ability to multitask
- Technical aptitude required
- Proficient with construction schedules, lead times, and product knowledge and strengths and weaknesses
- Complete understanding of profit and loss implications of product and service markups and how they relate to gross profit margins and gross profit dollars - strive to achieve and maintain predetermined gross profit margins
- Ability to work as part of a team & create synergy amongst team members to produce at higher levels.
- Provide a high level of Customer Service support by communicating effectively on an ongoing basis.
- Valid driver’s license and reliable personal car required with valid insurance limits.
- Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people inside and outside of COR:
- Must be able to read, write, interpret, and communicate fluently in English
- Must be able to read and understand construction documents and spec books.
- Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully
- Strong Microsoft Office Suite with ability to learn and use new computer programs/applications
- Good organizational, time management, customer service and problem-solving skills:
- Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures
- Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
- Ability to work effectively both independently and as part of a team, ensuring efficiency of projects from start to finish
Physical Demands:
- Moving self in different positions to accomplish tasks in various environments, including tight and confined spaces and trenches and be comfortable with the use of ladders and staging is a must.
- Moving about to accomplish tasks or moving from one worksite to another.
- Adjusting or moving objects up to 50 pounds in all directions.
- Sedentary work that primarily involves sitting/standing
- Repeating motions that may include the wrists, hands and/or fingers
Work Environment:
- Work performed in a fast-paced office environment daily with visits to various sites including warehouse, construction sites, client sites, and offices
EQUAL EMPLOYMENT OPPORTUNITY
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Creative Office Resources. Creative Office Resources is an equal opportunity employer, and does not discriminate based upon an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, military service ad veteran status, national origin, age, disability, genetic information (including family medical history), political affiliation, or other non-merit-based factors protected by federal, state and local laws. These protections extend to all terms and conditions of employment and management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development.
Skills Required
- Four-year college degree
- 1-3 years of industry experience
- Exceptional time management and organizational skills
- Technical aptitude
- Proficiency with construction schedules, lead times, and product knowledge
- Understanding of profit and loss implications, product and service markups, and gross profit margins
- Ability to work effectively as part of a team
- High-level customer service and effective communication skills
- Valid driver's license, reliable personal vehicle, and valid insurance
- Fluent English reading, writing, interpretation, and communication skills
- Ability to read and understand construction documents and specification books
- Strong written and verbal communication and interpersonal skills
- Strong Microsoft Office Suite skills and ability to learn new applications
- Organizational, time management, customer service, problem-solving, analytical, and decision-making skills
- Ability to work independently and collaboratively while meeting deadlines
- Ability to work in tight spaces, trenches, on ladders, and on staging
- Ability to move objects weighing up to 50 pounds
What We Do
Creative Office Pavilion (COP), now part of Creative Office Resources, was a workplace furnishings dealer serving clients across the Northeast. It supplied Herman Miller furniture and helped organizations create work environments through design, leading-edge products, and workplace solutions. Following its 2022 merger with Office Resources, the combined company offers furniture, interior construction, environmental branding, and integrated project services to organizations of varied sizes and industries.
