The Role
Lead end-to-end client technology implementations and rollouts across UK operational sites. Responsibilities include project planning, governance, risk and scope management, stakeholder alignment, on-site deployment support, user training, issue resolution, client reporting, and measuring operational value. The role requires adaptability in a scale-up environment, strong communication skills, a full UK driving licence, and occasional weekend, bank holiday, or overnight work during live rollouts.
Summary Generated by Built In
We are seeking an energetic, adaptable Project Manager to lead end-to-end client implementations and rollouts.
In a fast-growing scale-up, project management isn't just about updating spreadsheets—it's about driving delivery pace, mitigating real-world risks, aligning cross-functional teams, and making sure our technology delivers immediate, tangible value in live operational environments.
At Tended, we create first-of-a-kind safety systems that use some of the most advanced technologies on the market to transform rail worker safety. Our flagship geofencing solution has been named as one of TIME’s Best Inventions and has made it onto the Digital Leaders 100 list for Geospatial Initiative of the Year.
We’re a venture-backed scale-up with an incredible team and work alongside industry-leading organisations in the rail sector to innovate and bring rail workers home safe every day. Tended is growing quickly and we're now recruiting for Project Managers to support our technology deployments on client sites around the UK.
Tasks
Key Responsibilities
* Project Planning & Governance: Build and maintain detailed project plans, critical path timelines, and resource schedules using project management software (e.g., MS Project, Jira).
* Risk & Scope Management: Continuously track risks, manage dependencies, resolve delivery blockers, and maintain scope control across parallel client deployments.
* On-the-Ground Rollouts: Take charge of live implementations. You're comfortable being on-site in operational settings (such as depots, hubs, or shift-based operations) to support deployments—including occasional weekend, bank holiday, or overnight shifts when rollouts go live.
* Training & User Adoption: Develop and deliver training programs tailored to different end-user cohorts—from tech-savvy site leaders to frontline operational workers—ensuring capability and long-term retention.
* Proactive Problem Solving: Take total ownership of project issues. When deployment roadblocks appear, you take the initiative to find creative, pragmatic solutions to keep projects moving forward.
* Client Reporting & Value Insights: Measure deployment progress and operational outcomes. Write clear, structured reports that demonstrate project performance, ROI, and key insights to client stakeholders
Requirements
About You
* Proven PM Experience: Track record managing complex technical projects, deployments, or system rollouts end-to-end.
* Start-Up / Scale-Up Agility: High ownership, proactive, and comfortable creating structure in fast-paced environments with shifting priorities.
* Strong Leadership & Communication: Exceptional stakeholder management skills -able to speak the language of engineers, enterprise leads, and frontline operations.
* Full UK Driving Licence: Essential for visiting client operational sites across regions.
Desirable Qualifications & Experience
* Domain Expertise: Prior project experience in the rail, transport, logistics, or infrastructure sectors is a major advantage.
* Academic Background: Degree or professional qualifications in Project Management (e.g., PRINCE2, PMP, APM), Computer Science, Engineering, or a related discipline.
* Commercial Acumen: Understanding of how project outcomes tie into client retention, expansion, and long-term account value.
In a fast-growing scale-up, project management isn't just about updating spreadsheets—it's about driving delivery pace, mitigating real-world risks, aligning cross-functional teams, and making sure our technology delivers immediate, tangible value in live operational environments.
At Tended, we create first-of-a-kind safety systems that use some of the most advanced technologies on the market to transform rail worker safety. Our flagship geofencing solution has been named as one of TIME’s Best Inventions and has made it onto the Digital Leaders 100 list for Geospatial Initiative of the Year.
We’re a venture-backed scale-up with an incredible team and work alongside industry-leading organisations in the rail sector to innovate and bring rail workers home safe every day. Tended is growing quickly and we're now recruiting for Project Managers to support our technology deployments on client sites around the UK.
Tasks
Key Responsibilities
* Project Planning & Governance: Build and maintain detailed project plans, critical path timelines, and resource schedules using project management software (e.g., MS Project, Jira).
* Risk & Scope Management: Continuously track risks, manage dependencies, resolve delivery blockers, and maintain scope control across parallel client deployments.
* On-the-Ground Rollouts: Take charge of live implementations. You're comfortable being on-site in operational settings (such as depots, hubs, or shift-based operations) to support deployments—including occasional weekend, bank holiday, or overnight shifts when rollouts go live.
* Training & User Adoption: Develop and deliver training programs tailored to different end-user cohorts—from tech-savvy site leaders to frontline operational workers—ensuring capability and long-term retention.
* Proactive Problem Solving: Take total ownership of project issues. When deployment roadblocks appear, you take the initiative to find creative, pragmatic solutions to keep projects moving forward.
* Client Reporting & Value Insights: Measure deployment progress and operational outcomes. Write clear, structured reports that demonstrate project performance, ROI, and key insights to client stakeholders
Requirements
About You
* Proven PM Experience: Track record managing complex technical projects, deployments, or system rollouts end-to-end.
* Start-Up / Scale-Up Agility: High ownership, proactive, and comfortable creating structure in fast-paced environments with shifting priorities.
* Strong Leadership & Communication: Exceptional stakeholder management skills -able to speak the language of engineers, enterprise leads, and frontline operations.
* Full UK Driving Licence: Essential for visiting client operational sites across regions.
Desirable Qualifications & Experience
* Domain Expertise: Prior project experience in the rail, transport, logistics, or infrastructure sectors is a major advantage.
* Academic Background: Degree or professional qualifications in Project Management (e.g., PRINCE2, PMP, APM), Computer Science, Engineering, or a related discipline.
* Commercial Acumen: Understanding of how project outcomes tie into client retention, expansion, and long-term account value.
Skills Required
- Proven experience managing complex technical projects, deployments, or system rollouts end-to-end
- Ability to work with high ownership and adapt proactively in a fast-paced startup or scale-up environment
- Strong stakeholder management, leadership, and communication skills across engineering, enterprise, and frontline operations teams
- Full UK driving licence
- Availability for occasional weekend, bank holiday, or overnight shifts during live rollouts
- Prior project experience in rail, transport, logistics, or infrastructure
- Degree or professional qualification in Project Management, Computer Science, Engineering, or a related discipline
- PRINCE2, PMP, or APM qualification
- Commercial understanding of project outcomes, client retention, expansion, and account value
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The Company
What We Do
Tended is transforming safety across high-risk industries by combining the latest wearable technology with behavioural science. Our first-of-its-kind geofencing solution has been developed alongside Network Rail’s Safety Task Force to improve worker safety by enhancing situational awareness. Our technology enables planners to geospatially map details on their worksite, including the location of safe work zones and critical protection equipment. A small wearable then alerts workers in real-time if they leave safe working limits, helping them regain situational awareness and move to safety. This acts as a ‘tap on the shoulder’ at times when human factors, such as fatigue or loss of situational awareness, could lead to accidents. With centimetre-level accuracy and no onsite infrasructure required, our solution is helping keep front-line workers out of harm’s way so that projects are delivered safer and more efficiently. Tended’s technology received official product acceptance from Network Rail in September 2022 and is fully compliant with Network Rail’s new geofencing standard NR/L2/OHS/501 Module W4.
