Project Manager II - Migrations Technical Implementation Manager

Make change feel seamless—for clients and internal partners. In this role, you’ll lead complex migrations from planning through production readiness while coordinating across product, service, implementation, and technology teams. You’ll balance client advocacy with disciplined execution, ensuring risks, dependencies, and timelines are actively managed. If you enjoy solving problems in fast-moving environments and helping teams deliver high-quality outcomes, this role offers meaningful impact and growth.

Job Summary:
As a Project Manager II, Migrations in the Client migrations execution team, you will lead end-to-end migration delivery for a portfolio of complex clients and internal partners, ensuring a structured, well-communicated transition to target platforms. You’ll combine strong client engagement, technical execution, and people leadership to deliver reliable outcomes at scale.

Job Responsibilities:

• Own a portfolio of migration initiatives, serving as the primary point of contact for client and stakeholder updates
• Lead regular working sessions with clients and internal partners to align on scope, readiness, milestones, and dependencies
• Drive integration and end-to-end testing by defining scope, building test plans, coordinating execution, and validating results
• Coordinate cross-functional delivery across product, service, implementation, and technology partners to remove blockers and maintain momentum
• Track and manage risks, issues, actions, and decision points, escalating appropriately to support timely resolution
• Identify service gaps and operational inefficiencies, implement improvements, and measure impact to enhance overall experience
• Manage demand intake and queues, prioritizing work based on client needs, risk, and delivery timelines
• Lead, coach, and develop migration team members through ongoing feedback, performance management, and career development support
• Plan team capacity and allocate resources across concurrent migrations to ensure balanced workloads and consistent execution
• Promote an inclusive, collaborative team culture focused on accountability, continuous improvement, and client outcomes
• Use artificial intelligence (AI) and automation responsibly to improve productivity, streamline workflows, and strengthen reporting while partnering with risk and control teams as needed

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of experience delivering product migrations, client onboarding, technical implementations, or comparable change initiatives
• Experience managing complex stakeholder groups and facilitating client-facing meetings through all phases of delivery
• Experience planning and executing testing activities (for example: integration testing, end-to-end testing, user acceptance testing)
• Experience leading or managing a team, including coaching and performance management responsibilities
• Knowledge of payments and/or treasury products and the operational processes that support them
• Demonstrated ability to manage multiple concurrent initiatives, prioritize effectively, and meet delivery timelines
• Experience identifying process gaps and implementing improvements using automation and productivity tools, including AI-enabled tools where appropriate
• Ability to communicate complex topics clearly in writing and verbally to clients, partners, and senior stakeholders
• Strong problem-solving skills, attention to detail, and the ability to drive work to completion in a dynamic environment
• Proficiency with common business productivity tools (for example: spreadsheets, documents, presentations, and collaboration tools)
• Ability to work effectively across teams without direct control over resources, using influence to drive alignment and outcomes

Preferred qualifications, capabilities and skills

• Bachelor’s degree or equivalent work experience
• Bilingual proficiency Spanish, French, Mandarin (not required)
• Experience with large-scale migrations, technical implementations, and/or client onboarding programs
• Experience with workflow automation or process improvement tooling (for example: Alteryx, Power Automate, or similar)
• Strong data analysis, reporting, and dashboard development skills to translate performance into actionable insights
• Experience using AI-enabled productivity tools (for example: large language model tools or Microsoft Copilot or similar) to support reporting and communication
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
• Flexibility to adjust schedule as needed to support key migration milestones

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.