Project Engineer

Posted 8 Hours Ago
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Pittsburgh, PA, USA
In-Office
Mid level
Information Technology • Professional Services • Consulting
The Role
Provide on-site support and engineering guidance for Apple device deployments in school districts: troubleshoot hardware, Mac OS X/macOS Server, iOS, MDM, networks and Wi‑Fi; coach district staff; document processes; participate in customer meetings and escalations.
Summary Generated by Built In
Job Description

Job Description:

Project Engineer will work school hours, excluding holidays and school closures.

At the direction of the Customer’s senior leadership, Project Engineer will work in conjunction with the customer to offer guidance and assist with the establishment of standards and guidelines for the implementation of clients technology solutions regarding the Customer’s overall clients hardware and software direction.

Project Engineer’s daily functions and responsibilities may include, but are not limited to, the following items, related to clients technologies deployed within the customer environment:

Making visits to district sites to troubleshoot issues, facilitate engineering escalations, and follow-up against the customer’s extended agreement (if in place) as necessary.

Participating in regularly scheduled customer meetings and conference calls to review issues, provide status updates on current initiatives, and outstanding escalations.

Assisting in the deployment of clients hardware, Mac OS X, Mac OS X Server, Apple iOS at district sites.

Assisting in the troubleshooting of networks and connections utilized by clients hardware.

Assisting in the troubleshooting of non-client peripherals and software integrated with client hardware.

Assessing and troubleshooting Wi-Fi environments with a focus on the integration of client devices into customer infrastructure.

Coaching and Mentoring of district personnel on Apple OS X and iOS deployment strategies and best practices.

Work with district personnel to document customer processes/workflows.

The ideal candidate will not only have client deployment and MDM experience, but also have experience in Education.

Skills Required

  • Experience deploying Mac OS X, Mac OS X Server, and iOS devices
  • Experience with Mobile Device Management (MDM) solutions
  • Experience troubleshooting Wi‑Fi environments and network connectivity
  • Experience deploying and troubleshooting client hardware and peripherals
  • Experience coaching, mentoring, or training district personnel on Apple deployment strategies
  • Ability to travel to district sites and work school-hour schedules
  • Experience documenting customer processes and workflows
  • Experience in Education
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The Company
125 Employees
Year Founded: 2005

What We Do

Founded in 2005, WinMax Systems Corporation is a professional services firm specializing in IT recruiting, technology talent acquisition, and management consulting. They provide value-driven talent and managed services, offering expertise in technology and business consulting across various verticals, including program, project, and financial management. They focus on connecting top tech talent with innovative organizations to maximize efficiency and complete projects on time and budget.

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