Project Coordinator - Hardware Projects

About NRT

At NRT, we build more than solutions: we build up each other.

NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests.

We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions.

NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands on deck. NRT knows that to stand firm, we need to stand together. 

Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more.  NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover.

To learn more about who we are and what we do, visit our website at www.nrttech.com. 

The Project Coordinator supports the coordination and delivery of hardware projects by helping organize project activities, maintain timelines, communicate with stakeholders, and escalate risks or decisions to the appropriate project leader.

Core Competencies

• Communication
• Initiative
• Achievement/ Results Oriented
• Teamwork
• Stakeholder expectations management
• Flexibility/ Adaptability
• Problem solving and process-driven approach
• Building relationship and trust

Responsibilities  

• Support the initiation, planning, execution, monitoring, and closing of hardware projects, upgrades, and enhancements at client sites.
• Assist in developing project plans, schedules, and documentation, such as project charters and task lists, in collaboration with internal teams and client stakeholders.
• Coordinate project scheduling, including gathering resource requirements and confirming availability with team leads.
• Help maintain clear communication across stakeholders by preparing status updates, meeting notes, and action logs.
• Take a proactive, urgency-driven approach to identifying timeline risks, delays, or project issues, and escalate them to the Project Manager with clear supporting details and recommended next steps.
• Translate approved sales orders into initial project setup tasks, including internal system setup, kickoff meetings, installation scheduling, and logistics coordination.
• Participate in project meetings with clients, internal staff, and third-party vendors; capture minutes, decisions, and follow-up actions.
• Support project closeout activities, including collecting feedback, documenting lessons learned, and ensuring deliverables are archived.
• Request and track reports from trainers, technical teams, and other project contributors.
• Drive outstanding project tasks to completion through assertive follow-up, stakeholder commitment tracking, and urgency-driven management of project timelines.
• Suggest practical process improvements based on project observations, training, and guidance from the project team.
• Follow internal compliance standards and project governance processes with guidance from the Director, Project Management.
• Coordinate project activities within approved scope, timelines, and budgets, escalating financial or scope-related decisions to the Project Manager or appropriate decision-maker.
• Perform other duties as assigned by the manager or designate.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering/Science, or a related technical engineering field is required.
• 1–3 years of work experience in a technical, engineering, hardware deployment, installation, field implementation, or project coordination environment is preferred.
• Experience in hands-on hardware engineering work, hardware testing, installation support, troubleshooting, or field implementation is preferred.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Demonstrated ability to follow up assertively, work proactively, maintain urgency, and escalate issues when timelines or deliverables are at risk.
• Excellent written, verbal, and client-facing communication abilities.
• Exposure to project coordination, scheduling, documentation, or hardware deployment processes is an asset; project management processes can be developed through training.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint, and working knowledge of Microsoft Project or similar project management tools.
• Interest in learning project management methodologies, documentation standards, and governance processes is an asset.
• PMP or CAPM certification is considered an asset.

This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks.

NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job.  NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.