Program Manager

Posted Yesterday
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Fremont, CA, USA
In-Office
135K-170K Annually
Mid level
Robotics • Industrial • Automation • Manufacturing
The Role
Manages repeat-order programs for OEM and semiconductor customers, serving as the primary customer contact and coordinating updates, proposals, quotes, change orders, schedules, and documentation. Collaborates with Engineering, Manufacturing, and Sales to meet customer needs, support pricing and cost estimates, identify expansion opportunities, and build expertise in sustaining engineering, margin management, and program leadership.
Summary Generated by Built In

Overview:

AIR Silicon Valley is the OEM product commercialization and semiconductor capital equipment division of AIR. As a Program Manager, you will support existing OEM and semiconductor customers by managing repeat-order business, customer communications, change orders, and proposals while building toward full program ownership.

Key Responsibilities:

  • Serve as the primary day-to-day contact for existing customers on repeat-order programs.
  • Provide project updates and maintain continuity across order cycles.
  • Prepare repeat-order proposals, quotes, and change order documentation.
  • Coordinate with Engineering, Manufacturing, and Sales teams to support customer needs.
  • Track schedules, deliverables, and program documentation.
  • Identify opportunities for program expansion and long-term customer growth.
  • Support cost estimating, pricing consistency, and commercial discussions.
  • Build expertise in sustaining engineering, margin management, and program leadership.

Qualifications:

  • Engineering degree or equivalent technical experience.
  • 2-5 years of experience in engineering, manufacturing, automation, or related fields.
  • Experience supporting customer communications, project coordination, or proposal activities.
  • Strong organizational, communication, and problem-solving skills.

Key Skills & Abilities:

  • Customer relationship management
  • Project coordination and organization
  • Technical communication
  • Proposal and change-order support
  • Cross-functional collaboration
  • Time management and attention to detail

What we offer:

In AIR, we offer a comprehensive benefits package to support our employees' well-being and professional development, including flexible work arrangements, company bonus, maternity and paternity leave, pension plan, training support, and various wellness initiatives.

About AIR:

Established in 2023, Automated Industrial Robotics Inc from Los Angeles, USA and funded by ARES Management private equity group, AIR is a trusted automation partner empowering our customers to innovate, produce and scale through technology-enabled manufacturing. Our five-hundred-person world-class team operates across 350,000 sq ft of advanced manufacturing space in six facilities spanning America and Europe. With centralized engineering, technology and support, we deliver transformative automation solutions that increase quality, production and efficiency. 

Skills Required

  • Engineering degree or equivalent technical experience
  • 2-5 years of experience in engineering, manufacturing, automation, or related fields
  • Experience supporting customer communications, project coordination, or proposal activities
  • Strong organizational, communication, and problem-solving skills
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The Company
500 Employees
Year Founded: 2023

What We Do

Automated Industrial Robotics (AIR) designs and integrates manufacturing automation systems, including assembly lines, dedicated and flexible robotic equipment, tooling, inspection and traceability, and manufacturing execution and quality systems. Its Rochester Hills operation serves life sciences, food and beverage, cosmetics and personal care, and automotive manufacturers. Combining established automation businesses, AIR delivers engineered solutions for complex production needs, emphasizing efficiency, quality, precision, and customer-focused service.

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