Program Capture Manager

Posted Yesterday
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Virginia Beach, VA, USA
In-Office
65K-110K Annually
Senior level
Logistics • Defense
The Role
Manage defense and government customer programs from order execution through delivery, ensuring contractual compliance, schedule, cost, quality, and customer satisfaction. Coordinate with suppliers, subcontractors, contracts, finance, sales, purchasing, freight forwarders, and operational teams. Handle contract modifications, CDRL deliverables, change management, risk mitigation, shipping documentation, invoicing, and dispute resolution. Build customer relationships and strategically manage orders to support future business capture.
Summary Generated by Built In

ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products.

Please watch this video to learn more about ADS Inc! http://bit.ly/ADS_Mission

Job Title: Program Capture Manager

Location: ADS Headquarters (Virginia Beach, VA) - Not Remote

Job Functions: 

While continually learning, collaborating, and partnering with all your C5ISR team members, together you will drive sales and company growth. You will develop relationships with government customers at all levels: end-users, Contracting Officers, Program Managers, Logisticians, etc. while creatively addressing your customers' problems, building custom solutions, and being their true advocate throughout the acquisition lifecycle.

 Responsibilities:

  • Directly interfaces with suppliers and customers to support timely delivery of orders within the contracted scope of work:  
    • Host contract kick-off meetings and order status reviews as directed or requested by customers.
    • Work closely with our contracts team to submit and track any contract modification requests, then admiratively assist in updating all necessary documentation
    • Work quality assurance paperwork, attend inspection and acceptance meetings.
    • Analyze and provide risk mitigation techniques to prevent supply chain disruption.
    • Ensure solution configurations meet customer requirements.
    • Overcome issues with end-of-life products.
    • Proactively manage schedules to avoid unforeseen technical/contractual issues.
    • Ensure contractual compliance; emphasis on Federal Acquisition Regulation (FAR) part 12 and part 15 procedures.
  • Initiate change management processes: coordinate with OEMs, customers, and ADS Sales & Purchasing to ensure compliance
  • Ensure flow-down terms and conditions are accurate and agreed upon with subcontractors.
  • Provide timely and efficient resolution of customer disputes or discrepancies.
  • Timely input and retrieval of contract information to/from electronic portals.
  • Work with Program Finance to accurately forecast and track invoices through to payment.
  • Contract deliverables including CDRL submission and tracking (as required).
  • Track and Coordinate (as required) special shipping requirements with freight forwarders and ADS operational team to meet contractual milestones
  • Assist with shipping documentation - commercial invoices, packing slips, and valued inventory.
  • Review, analyze, and negotiate subcontracts with assistance.
  • Coordinate and participate weekly/bi-weekly syncs with internal teammates to track schedule, cost, performance of open orders.
  • Build strong relationships and provide strategic management of orders to ensure we position the organization to capture future business.

Hours: 8 to 5 on the phone and email contacting customers, but extended hours are necessary when the customer needs arise. Some travel may be required for Trade Shows and occasional customer or supplier meetings.

Travel: 25-30%

Minimum Requirements:

  • Bachelor's Degree from an accredited college or university (experience may be substituted at hiring manager's discretion).
  • Superb written and oral communication skills a must, extremely proficient in Microsoft Excel desired.
  • Experience resolving contract modifications.
  • 5-7 years’ experience in a related position.
  • 5 years’ experience in commercial or USG program management.
  • Humble self-starter looking to constantly improve themselves and their team.

Desired Qualifications

  • Attention to detail - Able to handle multitasking with minimal oversight
  • Outgoing personality-comfortable talking to people and creating relationships
  • Strong analytical and mathematical skills
  • Superior organizational and problem-solving skills
  • Demonstrate a strong commitment to accuracy and attention to detail
  • Able to work in an extremely fast-paced dynamic environment
  • Defense Acquisition University (DAU) program management training
  • CAPM/PMP accreditation

Salary Range: $65,000 to $110,000

ADS believes that a diverse work environment leads to bigger thinking and more creative solutions to our customers' problems, and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identification, national origin, or any other legally protected characteristic. We strive to represent our community with a workforce diverse in gender and ethnicity. We actively seek out veterans and the disabled for opportunities at ADS.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree from an accredited college or university, unless equivalent experience is accepted at the hiring manager's discretion
  • Superior written and oral communication skills
  • Microsoft Excel proficiency
  • Experience resolving contract modifications
  • 5-7 years of experience in a related position
  • At least 5 years of commercial or U.S. government program management experience
  • Attention to detail and ability to multitask with minimal oversight
  • Outgoing personality and ability to build relationships
  • Strong analytical and mathematical skills
  • Superior organizational and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Defense Acquisition University program management training
  • CAPM or PMP accreditation
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The Company
HQ: Virginia Beach, VA
1,179 Employees
Year Founded: 1997

What We Do

ADS, Inc. (Atlantic Diving Supply) provides value-added logistics, procurement, and supply-chain solutions for U.S. military branches, government agencies, law enforcement, first responders, partner nations, and defense customers. It connects government buyers with manufacturers and supplies military and tactical equipment in areas including aerospace, C5ISR, expeditionary systems, medical supplies, maintenance, and weapons and optics. It also offers contract procurement support and customized equipment solutions for mission and logistics challenges.

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