Sr. Manager, Technical Product Management - US Remote

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As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Who We Are

Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers. Our Mass Customization Platform (MCP) is comprised of modular, multi-tenant services. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers, and track orders. And this kind of innovation keeps customers coming back. Just last year, Cimpress generated $2.88B in revenue through customized print products, signage, apparel, packaging and more.
 

Your role will be Product Lead for SaaS Platform, and you will work very closely with the Engineering Lead for this domain. The SaaS Platform Domain provides the fundamentals that put MCP on par with driven SaaS platforms. Customers know what we can do for them, how to get started, how to manage their services, and what they can expect in terms of consistency and reliability. We provide core technologies and expertise that enable high-quality delivery of MCP software to operate as a viable SaaS business. Our engineering and product teams span three continents (US, India, Europe), with close-knit work even across time-zones.
 

Our products include Account Management, making secure management of customer identity, access, and resources easy and intuitive; API Management, passionate about making our developers more productive in a SaaS world; and Platform Messaging, supported by a communication team dedicated to presenting platform products and solutions in the clearest, most accessible way to both internal and external audiences.
 

We encourage all our engineers, product managers, and designers, to think like an owner – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble.
 

What You Will Do

  • Develop a deep understanding of our customers and the business problems they face, enabling the ability to innovate on behalf of our customers and not just build what they ask for.
  • Communicate product vision and strategy broadly, evangelizing solutions and how they will be demonstrated in the broader MCP ecosystem at scale.
  • Create and lead the product vision and strategy, and work with Engineering to convert the strategy into action.
  • Guide teams through qualitative and quantitative user research initiatives for data driving decision making, including identifying and executing against opportunities that deliver the most business impact, as well as evaluating build vs. buy decision, balancing short term and long term strategy.
  • Mentor and develop other Product Managers, helping to build a product discipline and mindset for the organization.
  • Work closely with engineers to build and prioritize with a customer-first mindset. Partner with UX specialists to ensure seamless fusion of product design and product strategy resulting in simple, self-service and delightful user experiences.
  • Partner closely with Engineering lead on ongoing product discovery work to leverage their combined understanding of tech with an appreciation for the problems customers struggle with.
     

Your Qualifications

  • Proven track record of technical product innovation; identifying new opportunities and shipping products in an agile development environment – with a results-oriented attitude.
  • Outstanding collaboration, partnership, presentation, and influencing skills. This includes achieving “success through others” and running executive level communication.
  • Strong depth-of-knowledge of the SaaS product development lifecycle , preferably in a b2b context.
  • 5 or more years of product management experience in a technology company, with at least one year running product managers.
  • Positive, can-do demeanor and ready to bring energy to the team every day. Passionate about driving and improving customer experience. Razor passionate about achieving customer outcomes.
     
Why You'll Love Working Here

Being at Cimpress means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.
 

Remote First-Culture

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.
 

About Us

As an e-commerce powerhouse, Cimpress is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we build customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.
 

Equal Opportunity Employer

A Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.




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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • SmartsheetManagement

An Insider's view of Vistaprint

How would you describe the company’s work-life balance?

I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities.

Adam Lawless

North American Public Relations Lead

What projects are you most excited about?

Vistaprint is building an awesome new website using world class microservices architecture, working on many innovative and challenging projects and building a variety of data products. We are a very agile company and work in teams of data product owners, data scientists and data engineers. We are consistently improving ourselves and data products.

Dorina Alimadhi

Lead Data Engineer

How does the company support your career growth?

With a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Andrew Holmes

Sr. Analyst

What unique initiatives do you have that encourage innovation?

We approach solutions in small increments and learn quickly from data driven results. We are relentlessly looking for ways we can deliver better products, that also includes breaking paradigms of what we have developed before.
Our microservice architecture help us innovate in specific sections of our infrastructure using the best possible tech!

Veronica Cuello

Manager, Technology

What is your vision for the company?

My vision as CDO is to transform Vistaprint into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vistaprint Perks + Benefits

Vistaprint Benefits Overview

Vistaprint strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in local community
Two days per year where team members can volunteer at a charity of their choice
Friends outside of work
Diversity
Documented equal pay policy
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vistaprint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Short-term Disability insurance covers 100% of annual salary
Dental Benefits
Our dental plan covers up to $2000 per member/ year
Vision Benefits
The vision benefits plan covers $175 for glasses/year
Health Insurance Benefits
Vistaprint offers 3 seperate health plan options through Bluecross Blueshield of MA
Life Insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet Insurance
employees have the option to pick up discounted pet insurance through Nationwide
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Vistaprints 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Vistaprint provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Match charitable contributions
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Child Care Benefits
Vistaprint provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vistaprint also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Vistaprint provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Vistaprint employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Happy Hours
Happy hours are hosted Once every two weeks.
Fitness Subsidies
BCBSMA members are eligible for upto $150 reimbursed annually.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Vistaprint offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?

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