As Product Manager for Integrations, you are an expert in deconstructing complex problems by utilizing your technical depth to identify creative solutions made available by integrating to a new platform. You have an understanding of APIs, authentication as well as familiarity common enterprise platform paradigms including concepts such as tickets, groups, approvals. You are able to build a deep understanding of all the ways a platform works - including the various ways a platform can be customized which can have implications to integration design decisions. You are someone who can bridge the technical with the enterprise and cultivate relationships with both internal and external stakeholders. You feel most at home when working hand in hand with data, engineering and customer success.Who we are:
Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work effortless. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information. We’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times recognized Moveworks as one of the Best Workplaces of 2021. This is a unique chance to join the team as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together!What will you do?
- Define and build out the Moveworks 3rd party Integration strategy including playing a key role in investigating, planning and executing on new 3rd party Integrations such as ITSM, ERP, CRM, HRIS, IGA platforms.
- You will inspire & support engineering teams to achieve their goals through collaborative goal setting, project definition, milestone development, and tactical support throughout the project
- You will ensure our designers deeply understand customer pain and can test their ideas rapidly
- You will support our deployment team in helping customers realize product value quickly