Job Description
Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers feel good and look their best. Nordstrom's supply chain is a critical component in this, and we are dedicated to building out the infrastructure, facilities, fulfillment & transportation network necessary to exceed our customers' expectations. Our Supply Chain Product Management team is integral in shaping this future vision.
The Senior Product Manager is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs, and delivering key features, functionality, and programs for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish this, Product Managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.
A day in the life...
Solid practitioner of the following competencies, requiring some day to day management support:

• Responsible for end-to-end aspects of product roadmap from intake and prioritization to delivery
• Define, measure, and monitor KPIs, objectives and key results ("OKRs")
• Drive cross functional product alignment with all dependent stakeholder teams
• Establish and maintain strong relationships with business, data science and technology teams
• Prioritize feature opportunities; develop and manage product backlog
• Lead business requirements gathering, analyze and map underlying processes, application, and data flows to guide opportunity/risk identification and scoping
• Evaluate competitor experiences
• Work with engineering during feature development to ensure feature objectives are maintained
• Develop a/b testing plan with analytics where appropriate

You own this if you have...

• Minimum 5+ years' experience of product management experience required, with ecommerce, retail or fulfillment company preferred OR 5+ years of Supply Chain Fulfillment Operational experience
• Strong domain expertise in Supply Chain fulfillment, network optimization and/or warehouse operations
• Minimum 5+ years of Process and Quality Improvement Management
• Strong analytical and problem-solving competencies with ability to synthesize information, apply critical thought and present the information in a clear and meaningful way

• Bachelors' degree or equivalent in supply chain management or related quantitative discipline
• Ability to define, measure and analyze processes to identify improvement opportunities
• Technical background and understanding of software development principles, including a/b testing
• Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience
• Strong interpersonal, oral and written communication skills

We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
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