Product Operations

Reposted Yesterday
Be an Early Applicant
San Francisco, CA, USA
In-Office
120K-150K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Own Known's user experience by collaborating with founders and engineering teams, working on user feedback, metrics, and app submissions.
Summary Generated by Built In
Known - Founding Product Operations
  • San Francisco, CA (in-person)

  • 120-150k + equity

Known is a matchmaker that talks to users and supports them like a friend. Our mission is to empower humanity by applying general intelligence to human connection.

Users join Known by telling us their life story. On average, our new users talk to our AI voice agent for 27 minutes, giving us uniquely intimate context that enables our matchmaking.

We are a team of engineers who’ve created some of the most widely used AI-driven consumer products including Uber Eats, Uber and Afterpay.

We love to work hard, with a high degree of autonomy and ownership. We work together in-person in Cow Hollow, San Francisco.


About the Role

We are looking for world class product thinkers to own Known’s product experience. Known strives to be the Apple of dating. Our team goes to extraordinary lengths to deliver a best in class user experience. We are a product-led, user-obsessed company. You will work directly with the founders to maintain and develop magical user experiences that change people's lives.


The Role

We expect you to own pieces of Known’s user experience. It’s up to you to decide what part of Known you’re most excited about working on.

This could be:

  • Designing product experimentation with notifications and user retention

  • Owning user metrics (onboarding, date conversion, and retention)

  • Developing Human-In-The-Loop processes across waitlist approval and matchmaking

  • Building an automated testing suite for new app builds

  • Coordinating app-store submissions and reviews

Working at Known means building intelligence that could lead to a million marriages and babies.

Our Investors

We’re backed by Eurie Kim and Kirsten Green at Forerunner Ventures (the investors behind Decagon, Faire, and Oura), NFX and PearVC.

Skills Required

  • Experience in product management or operations
  • Strong analytical skills to understand user metrics
  • Ability to run quality assurance for app builds
  • Experience with user retention strategies
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The Company
HQ: San Francisco, California
6 Employees
Year Founded: 2025

What We Do

Intelligence for connection, starting with dating.

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