Company Overview
ArcHouse is on a mission to modernize and transform the way hospice, palliative, and care-at-home providers operate their business and care for patients. Founded in 2023, we’re building a platform that enables true efficiency for healthcare providers caring for one of the most vulnerable populations. We partner closely with hospice, palliative, and care-at-home leadership teams nationwide, supporting providers who care for patients and families at the most significant moments of their lives.
Position Overview
We’re hiring a Product Marketing Manager to help shape how ArcHouse’s products are brought to market and understood by customers. You’ll go deep on the product, define positioning and messaging, and drive everything from in-product copy, education and communication, and more. This is a hands-on role for someone who combines product experience and judgment, excellent writing, and strong cross-functional leadership.
What you’ll do
Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives
Partner closely with product, engineering, sales, and marketing to drive how products are presented to our customers and in the care-at-home industry at large. You’ll bring together customer insight, product understanding, and market context into product and launch decisions
Create and coordinate launch deliverables including changelogs, demos, email and social copy, documentation and go-to-market communications
Equip sales and CS teams with the context and materials they need to communicate new launches effectively
What we’re looking for
Exceptional writing skills, with the ability to make complex ideas feel clear and compelling
Strong positioning and messaging skills grounded in customer problems and how our products solve them
Great project management skills and ability to track large amounts of detail
Comfort diving into product details with product and engineering, understanding the why and how behind what we build
Strong judgment, ownership, and the ability to operate autonomously while maintaining a high quality bar
Benefits
Competitive salary and equity
Health, dental, and vision insurance
Fully remote work environment with setup stipend
Unlimited PTO
Regular team events and off-sites
Location
ArcHouse is a remote-first company, with optional co-working offices in New York & San Francisco.
Skills Required
- Exceptional writing skills and ability to explain complex ideas clearly and compellingly
- Strong positioning and messaging skills grounded in customer problems and solutions
- Strong project management skills and ability to track significant detail
- Ability to understand product details and collaborate with product and engineering teams
- Strong judgment, ownership, autonomy, and commitment to quality
What We Do
ArcHouse builds software that modernizes how hospice, palliative-care, and care-at-home providers manage operations and patient care. Its platform captures and organizes incoming referrals, automates administrative work such as insurance verification and record gathering, and helps teams track admissions and referral performance. By reducing manual intake tasks and streamlining the path from referral to admission, ArcHouse aims to help teams admit patients faster and focus on patients and families.
