Product Manager

Posted Yesterday
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New York City, NY, USA
In-Office
Entry level
Software • Generative AI
The Role
Own a product area from customer discovery through delivery and iteration. Observe user workflows, identify underlying needs, prioritize capabilities, define scope with design and engineering, and measure AI agent quality through correctness, task completion, latency, and user trust. The role also involves communicating product decisions to customer-facing teams, prototyping ideas, evaluating AI workflows, and making trade-offs based on customer value and feasibility.
Summary Generated by Built In
Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City
Commitment: 5 Days In-Person

We're looking for someone who can turn a deep understanding of customer work into product decisions that make Endex more useful.

As a Product Manager at Endex, you'll own an assigned product area from discovery through delivery and iteration. You'll work directly with users, design and engineering to prioritize problems and ship capabilities people rely on.

Your Key Responsibilities
  • Understand Customer Work: Observe how users complete demanding tasks and separate the underlying need from a requested feature.

  • Set the Product Direction: Prioritize workflows and capabilities with clear trade-offs, success measures and a feasible scope.

  • Shape the Solution: Work with design and engineering on a clear, feasible scope.

  • Measure Agent Quality: Work with engineering on evaluations for correctness, task completion, latency and user trust, then use the results to guide iteration.

  • Connect the Team: Keep customer-facing teams informed about capabilities and decisions.

What We're Looking For
  • Product Experience: You've helped ship software and can explain the decisions behind it.

  • Customer Judgment: You distinguish an underlying need from a requested feature.

  • Technical Fluency: You reason about engineering constraints and implementation trade-offs.

  • Clear Writing: You make problems and decisions understandable to the team.

  • Hands-On Product Judgment: You can prototype an idea, evaluate an AI workflow and explain why one problem deserves attention before another.

Nice to Have
  • Experience with enterprise AI products

  • Experience with productivity or financial workflows

  • Experience with AI agents, product experimentation or evaluation-driven development

Full-Time Benefits
  • Health & Dental Insurance

  • Monthly Wellness Stipend

  • 401K Matching

Skills Required

  • Experience helping ship software and explaining the product decisions behind it
  • Ability to understand customer workflows and distinguish underlying needs from requested features
  • Technical fluency in engineering constraints and implementation trade-offs
  • Clear writing and ability to make problems and decisions understandable
  • Hands-on product judgment, including prototyping ideas and evaluating AI workflows
  • Experience with enterprise AI products
  • Experience with productivity or financial workflows
  • Experience with AI agents, product experimentation, or evaluation-driven development
Am I A Good Fit?
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The Company
HQ: New York, New York
19 Employees
Year Founded: 2022

What We Do

Modern Intelligence Layer for Financial Firms.

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