At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.
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Free use of our on-site fitness center, gym sports, group exercise classes, and game room
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Work environments with individual and team spaces and the latest technology tools
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Company-subsidized pricing on local tickets and memberships
Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.
The job details are as follows:OCLC is seeking a Product Manager to lead product strategy and delivery for library discovery within OCLC's WorldShare Management Services (WMS) platform. This role will drive initiatives that give libraries more flexibility in how they configure, extend, and integrate their discovery experience across their institution. The Product Manager will balance customer needs, market trends, and business priorities to deliver current roadmap commitments while helping shape the future of AI-enabled discovery, search, and research experiences. Working closely with engineering, UX, and library partners, they will define product direction, drive customer value, and ensure OCLC remains competitive in the evolving library discovery market.ResponsibilitiesProduct Strategy and Planning
- Oversees market analysis and develops product strategy and business case. Defines strategic product goals.
- Produces product roadmap
- Collaborates on release plans with Development
- Collaborates with finance in the production of product budgets and forecasts
- Develops pricing strategies and product positioning plans which contribute to maximizing product profitability
Leadership and Management
- Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus.
- Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals.
- Develops and monitors progress on product roadmap
Product Marketing Oversight and Consultation
- Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans.
- Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards.
- Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics.
- Provides training and support to the sales and support team; may assist in significant sales calls.
- Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning.
- Will work to define and rationalize user personas
- Will produce market/sector white papers
Consultation on Portfolio Planning
- Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews
Minimum Required
- Bachelors Degree or equivalent experience
- 2 to 4 years experience in library services or library management systems
- 2 to 4 years experience in product, project or program management
- 2 to 4 years experience in supporting online/database services, preferably in the library field
- Well developed communication and presentation skills
- Strong understanding of the Product Management Lifecycle model
- Demonstrated ability with Financial planning and financial forecasting
Desired but not Required
- Experience in managing staff or team leadership
- Experience leading cross functional workgroups
- Knowledge of OCLC products and services
Working Conditions: Normal office environment.
ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Skills Required
- Bachelor’s degree or equivalent experience
- 2 to 4 years of experience in library services or library management systems
- 2 to 4 years of experience in product, project, or program management
- 2 to 4 years of experience supporting online or database services, preferably in the library field
- Well-developed communication and presentation skills
- Strong understanding of the Product Management Lifecycle model
- Demonstrated ability with financial planning and financial forecasting
- Experience managing staff or providing team leadership
- Experience leading cross-functional workgroups
- Knowledge of OCLC products and services
