Netic is the AI revenue engine for essential services who are the backbone of the American economy.
With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic.
You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.
We’re looking for a product designer (2nd design hire) to shape net-new interactions between humans and AI, build core product, and set the foundation to scale the entire design team.
What you’ll do
Own end to end: work with engineers and agent PMs to deeply understand the problem, explore solutions, execute, ship, absorb feedback, and iterate. You're accountable for outcomes.
Embrace innovation and change: pair with AI to clarify your thinking, stress-test edge cases, and validate ideas fast. Experiment with and build high-leverage systems for your own design process using AI.
Figure it out: talk to customers, find the person with the answer, run your own experiments. Do whatever it takes to get the information you need with speed and precision.
Build the full picture: prototype initial designs with Cursor / Claude to validate ideas and interaction patterns quickly; refine the craft in Figma. Think → prototype in code → validate → polish.
Build the design system: develop and maintain a flexible design system that ensures efficiency, visual cohesion, and smooth integration with engineering workflows. The system should make the team faster and more consistent than ever.
Be opinionated: develop strong views on tools, prompts, methods, our product, and how we work. Challenge the team on assumed truths. Test and experiment ideas and share learnings. Push the direction. Design is an enabler; never a blocker.
What you’ll need
Proven experience: you've designed and shipped something complex. You've had to make real decisions with real tradeoffs, not just execute someone else's spec.
Ownership: you create your own direction, form your own opinions, and figure out how to deliver without waiting for permission or perfect information.
Communication: crisp, honest, direct. You write well, present well, and know when to be brief.
Team player: great collaborator and mediator. Navigate different stakeholders (eng, product, ops, customers, leadership) with cohesion and clarity.
AI fluent: you're fluent in AI tools and actively applying them to your design process with intention.
Nice to haves
Experience building and maintaining design systems.
Front-end code proficiency.
Experience conducting customer interviews and user research.
What brings us together is our commitment to:
Live to build
Run through walls and win
Obsess over customers in each line of code
Lose sleep over the "almost perfect"
Show internal locus of control
Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
Skills Required
- Designed and shipped complex products with real tradeoffs
- Ownership and ability to drive direction without supervision
- Crisp written and verbal communication; ability to present clearly
- Strong collaboration across engineering, product, ops, customers, and leadership
- Fluency with AI tools and actively applying them to the design process
- Prototype using Cursor/Claude and refine designs in Figma
- Work in person in San Francisco (Jackson Square office)
- Experience building and maintaining design systems
- Front-end code proficiency
- Experience conducting customer interviews and user research
What We Do
We help essential service industries grow on autopilot. Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives. But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and physical infrastructure. Their operations are complex and often rely on outdated systems and manual workflows, and they can’t access the frontier technologies that drive digital-first businesses. In a world where startups mostly build for startups, we serve the large enterprises in real industries and end users that keep America running. We're a small team of relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems and making a tangible impact. We are backed by the best investors and founders of our generation.
