Join the Flip team: A social shopping app [network] redefining the online shopping experience. Born from the idea that shopping should be a communal, transparent, and enriching experience, Flip has quickly become the go-to platform for users who crave authenticity and connection in their shopping journey. At Flip, we believe in the power of real reviews, high-quality products, and a seamless shopping experience that transforms browsing into an engaging adventure. From discovery to checkout, Flip offers everything in one place, fostering a community where every purchase is a shared experience.

The Opportunity: Are you ready to be part of something truly groundbreaking? As UX Product Analyst at Flip Shop, you'll play a pivotal role in our mission to revolutionize e-commerce.

We’re seeking a data-driven individual who’s self-motivated and a great collaborator. Our ideal candidate has experience in product-focused roles and a track record of turning customer/product data into actionable insights and ideas. We are looking for someone with a passion for understanding our customer’s behaviors and ability to deliver frameworks that inform decisions and influence our product roadmap. If you love diving into data, solving problems, and impacting product direction, this could be the perfect opportunity for you to have real impact.

Responsibilities

• Analyze product performance and customer data to deliver actionable insights and opportunities to inform product direction.
• Help us understand the impact of our product and design decisions in our consumer application.
• Help diagnose potential causes and solutions when certain metrics/statistics move unfavorably.
• Help design and test different hypotheses while delivering clear takeaways and findings based on your analysis.
• Understand trends in user behavior and product usage to influence product and growth strategy.
• Work closely with the product team to define and report main metrics and performance indicators that measure overall product healthIdentify new opportunities, areas of improvement and product enhancements via data analysis and creative thinking.
• Translate customer needs into actionable insights, frameworks and ideas.
• Deliver and maintain accurate dashboards, records and reports on product performance.
• Work closely with the product team to influence roadmap and decisions via data-driven insights.

Qualifications

• Bachelor's degree in a directly related field.
• 3+ years in an analytical or product role.
• Experience with data querying languages (e.g. SQL).
• Experience with Mixpanel or Amplitude.
• Experience performing exploratory analysis with minimal direction to answer ambiguous open ended questions.
• Experience in quantitative analysis geared towards drawing actionable insights from complex datasets.
• Office based in El Segundo, CA preferred but also accepting remote candidates.