Job Description: Create, analyze, and evaluate producer compliance and compensation transactions and processes related to specific products for Employee Benefits, Individual Disability Insurance, Annuities, and Retirement Plans. Review and approve contracting applications and ensure accurate and timely processing of producer compensation in multiple source systems. Serve as a resource on producer compliance and compensation administration issues and process improvements.
Principal Duties & Responsibilities:
75% Production/Customer Service: Serve as initial point of entry for all producer licensing and compensation information. Submit requests to management for granting exceptions to contract applications and/or commission structures that do not meet set qualifications. Respond to and identify the right course of action or resources to a wide variety of customer service needs via the 800 line and email alias.
15% Relationship Management: Work effectively with internal and external customers through negotiation, communication, and problem resolution regarding producer compliance issues and compensation program administration.
5% Training: Responsible for cross training existing staff and onboarding of new employees.
5% Process Improvements: Participate in special projects, assignments, and process improvements.
Education: High School diploma or equivalent required. Bachelor’s degree in Business Administration or specialized coursework and/or training in insurance or risk management preferred. Insurance background PREFERRED
Experience: 0-4 years of related work experience with emphasis in contracts, accounting, customer service, and/or insurance, or the equivalent combination of education and/or relevant experience. Ability to calculate complicated commission arrangements using mathematical and analytical skills. Ability to work with MS Outlook and Excel.
Professional certification required: FLMI, ACS preferred.
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- High school diploma or equivalent
- Bachelor’s degree in Business Administration or specialized coursework or training in insurance or risk management
- 0–4 years of related experience in contracts, accounting, customer service, insurance, or equivalent education and experience
- Ability to calculate complicated commission arrangements using mathematical and analytical skills
- Ability to work with Microsoft Outlook and Microsoft Excel
- Insurance background
- FLMI or ACS professional certification
What We Do
ELYON International is a premier management consulting firm with a diverse list of both government and commercial customers. ELYON International provides comprehensive management consulting, information technology, geospatial and professional support services that enable our customers to meet their goals and exceed performance objectives. Ingrained in the ELYON culture is a commitment to excellence that resonates throughout our valued employees and clients. We are committed to nourishing longstanding and fulfilling careers for our employees that builds on a strong life-work balance, opportunity for advancement and continuous improvement through training opportunities. ELYON has emerged as a trusted name for Government and commercial sector customers. ELYON International’s President is the recipient of various leadership awards including the 2009 Oregon Minority Small Business Person of the Year award, presented by the SBA’s Portland, Oregon District. ELYON International specializes in the disciplines of Information Technology support, Enterprise Geographic Information Systems, Program and Project Management, and Professional Staffing. Using proven principals and methodologies that begin with a focus on customer satisfaction, the ELYON International Team provides solutions and services to assist government and commercial organizations in meeting and exceeding their business goals
