Principal Technical Program Manager - Chief of Staff

Posted 36 Minutes Ago
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New York, NY, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads enterprise technology program delivery and strategic initiatives for the Lending Technology organization. Partners with the CTO and senior leaders to manage priorities, dependencies, risks, operating cadence, executive communications, performance metrics, reporting, governance, and change initiatives. Prepares executive presentations and insights, drives accountability and action items, and supports leadership forums and communications across a large-scale financial services technology organization.
Summary Generated by Built In

Join us for the unique opportunity as Chief of Staff for the Lending Technology Organization.

As a Chief of Staff within the Commercial and Investment Lending Technology team, you will be instrumental in ensuring the alignment of our operations with Lending Technology’s governance policies and technology best practices. Your role will involve promoting best practices and knowledge sharing across chief business technologists to optimize business outcomes, present a consolidated strategy, and work across the organization to resolve issues and deliver business results. Collaborating with Lending Technology’s CTO and CBT’s, you will define and execute strategic initiatives across the technology landscape. You will be a self-starter with excellent written and oral communication skills, capable of multitasking in a fast-paced environment. You will leverage your strong technology background and exposure to both legacy and modern technologies are essential, along with extensive experience in operating within a large-scale technology organization.

Job responsibilities

  • Lead enterprise program delivery across the Lending technology organization, aligning priorities, owners, dependencies, milestones, and risk management to keep strategic initiatives on track and outcomes measurable
  • Drive executive operating cadence and decision-making by translating strategy into actionable plans, surfacing delivery and capacity trade-off, and providing clear timely updates to senior leadership
  • Work directly under the Lending Technology CTO to ensure critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making.
  • Prepare c-suite ready presentations for firmwide councils such as the Global Technology Leadership (GTL), Global Technology Operating Council (GTOC), Risk Management, and other management forums.
  • Lead discussions on topics relevant to the team and participate in cross-group initiatives as needed.
  • Prepare various executive management reports to support business operations and decision making.
  • Develop and bring valuable insights and analysis to the leadership team, enabling data-driven decision making.
  • Lead or support major change initiatives to optimize the strategy, focus, alignment, and accountability.
  • Develop and drive adoption of performance measurements and progress against business outcomes and key results.
  • Curate the Lending leadership team meeting, track and drive action items and deliverables.
  • Partner with communications team on strategy, leadership messages, forums, and speaking events.

Required qualifications, capabilities, and skills

  • 10+ years in Technology or Management Consulting experience in financial services
  • BS/BA degree or equivalent experience
  • Ability to articulate complex concepts into salient facts creating c-suite quality visualizations and presentations
  • Strong understanding of enterprise and emerging technology principles and SDLC practices
  • Proficient in Excel, PowerPoint/PitchPRO with excellent presentation and data visualization skills
  • Strong analytical, communication, leadership, and quantitative skills
  • Ability to drive reporting and projects individually and collaboratively with cross-organizational teams

Preferred qualifications, capabilities, and skills

  • Excellent interpersonal skills - must have the ability to build strong working relationships key stakeholders
  • Ability to multi-task in fast paced environment and comfortable to operate without specific mandate
  • Strong judgment and ability to handle confidential/sensitive information
  • Expert at roadmap creation and execution, aligning and leading business operations to strategic organizational goals
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 10+ years of experience in technology or management consulting within financial services
  • BS/BA degree or equivalent experience
  • Ability to articulate complex concepts into concise facts and create executive-quality visualizations and presentations
  • Strong understanding of enterprise and emerging technology principles and SDLC practices
  • Proficiency in Excel and PowerPoint/PitchPRO
  • Excellent presentation and data visualization skills
  • Strong analytical, communication, leadership, and quantitative skills
  • Ability to independently and collaboratively drive reporting and projects across organizational teams
  • Excellent interpersonal skills and ability to build strong stakeholder relationships
  • Ability to multitask in a fast-paced environment and operate without a specific mandate
  • Strong judgment and ability to handle confidential or sensitive information
  • Expertise in roadmap creation and execution, aligning business operations with strategic organizational goals

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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