As a Principal Engineer at JPMorgan Chase on the Core AI Infrastructure Platform team, you will design and promote the shared ecosystem that unifies our training and inference pipelines across hybrid-cloud and Neo-cloud environments. If you thrive on solving deep infrastructure challenges, establishing resilient SRE standards, and building foundational tech stack that enables thousands of engineers to safely and efficiently deploy cutting-edge AI models into production, this is your opportunity to shape the future of AI infrastructure at scale.
Job responsibilities
- Architect and Design solutions to enhance the reliability and scalability of AI/ML platforms and applications to accommodate fast-growing demand
- Build and enhance reusable platform services, APIs, SDKs, agents, skills, and libraries that standardize how application teams consume model hosting, inference, and AI/ML managed services
- Partner with AI infrastructure training, inference, and architecture teams to implement AI Foundation Services capabilities that unblock AI use cases, supporting delivery from technical design through build, launch, and early operational support
- Own and evolve non-functional requirements and build/enhance tooling for observability, resilience, security controls, infrastructure management, and cost optimization
- Establish and enforce standards and reference architectures for reliability, observability, automation, and operational readiness across services
- Partner with product and platform engineering teams to define and meet service reliability targets, including performance, availability, and recoverability
- Participate in on-call rotations, debug and resolve complex production issues; identify systemic gaps and drive durable remediation
- Mentor and guide engineers; raise the bar on engineering quality, documentation, and operational rigor
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience
- Strong hands-on coding experience in Python with experience delivering production-grade services
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
- Hands-on practical experience with system design, automated testing, debugging, and operational stability for production software
- Experience implementing observability, logging, metrics, alerts, Service Level Objectives, incident response practices, and root-cause analysis for services in production
- Working knowledge of software application development and technical processes, with depth in one or more areas such as cloud platforms, artificial intelligence, machine learning platforms, distributed systems, or infrastructure engineering
- Ability to break down technical requirements into executable engineering tasks, manage dependencies, and deliver against milestones in partnership with product and application teams
- Strong written and verbal communication skills, with the ability to explain technical decisions, trade-offs, issues, and risks to engineering teams and stakeholders
Preferred qualifications, capabilities, and skills
- Proven skills in managing AI infrastructure on cloud platforms including deployment, scaling, monitoring, and optimizing machine learning workloads
- Experience building reusable "golden path" assets such as templates, reference implementations, SDKs, automated tests, onboarding guides, and deployment patterns
- Experience developing generative AI applications/AI agents and/or implementing AI-assisted operations with appropriate guardrails
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- Formal training or certification in software engineering concepts
- 10+ years of applied software engineering experience
- Strong hands-on Python coding experience delivering production-grade services
- Experience leading effective use of approved AI-assisted software development tools
- Understanding of responsible AI use, data sensitivity, secure input/output handling, resiliency, and security expectations
- Experience with system design, automated testing, debugging, and production operational stability
- Experience implementing observability, logging, metrics, alerts, Service Level Objectives, incident response, and root-cause analysis
- Working knowledge of software application development and technical processes, with depth in cloud platforms, AI, machine learning platforms, distributed systems, or infrastructure engineering
- Ability to translate technical requirements into engineering tasks, manage dependencies, and deliver milestones
- Strong written and verbal communication skills
- Experience managing AI infrastructure on cloud platforms, including deployment, scaling, monitoring, and optimization
- Experience building reusable golden-path assets, templates, SDKs, automated tests, onboarding guides, or deployment patterns
- Experience developing generative AI applications or AI agents, or implementing guarded AI-assisted operations
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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