Principal - Client Partner

Posted 18 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Healthtech • Information Technology • Internet of Things
AI that actually understands healthcare is transforming operations, one workflow at a time.
The Role
Owns expansion and value creation across large healthcare payer and PBM accounts. Builds executive relationships, identifies high-value AI and workflow automation use cases, develops ROI-driven business cases, drives adoption and scaled deployments, and coordinates internal Product, Clinical, AI/ML, Customer Success, Growth, and Operations teams. Serves as a trusted advisor and subject matter expert on payer/PBM operations while translating customer insights into strategic growth and product priorities.
Summary Generated by Built In
About Autonomize AI

Autonomize AI is revolutionizing healthcare by streamlining knowledge workflows with AI. We reduce administrative burdens and elevate outcomes, empowering professionals to focus on what truly matters — improving lives. We’re growing fast and looking for bold, driven teammates to join us.


The Opportunity

We’re hiring a Principal, Client Partner to expand Autonomize’s footprint within some of the nation’s leading health plans and PBMs. This is a high-impact, consultative role embedded in our clients’ organizations. You’ll walk the halls, engage deeply across business, clinical, and technology operations, and uncover high-value opportunities that drive measurable ROI.

You’ll act as a trusted advisor, partnering with executives to align Autonomize’s capabilities with their strategic roadmap. This person combines business acumen, high EQ, and technical fluency, creating business cases, surfacing use cases, and driving execution from insight to impact. You’ll collaborate cross-functionally internally to deliver value, accelerate adoption, and embed Autonomize as a strategic partner in every facet of the client’s enterprise.


Key Responsibilities

Strategic Account Leadership

  • Own expansion and value creation within existing national accounts, partnering with some of the largest health plans in the U.S. to uncover white space and drive high-impact opportunities

  • Embed within client organizations to understand strategic goals, operational workflows, and technology initiatives.

  • Build multi-threaded relationships across business, clinical, and technical stakeholders.

  • Partner with internal teams to translate client insights into adoption strategies, pilots, and scalable deployments.

Consultative Growth & Value Delivery

  • Surface high-value use cases and quantify impact via business cases and ROI analysis.

  • Drive adoption of Autonomize solutions across multiple departments and workflows.

  • Lead executive conversations on workflow transformation, AI adoption, and measurable outcomes.

  • Collaborate with Product and Clinical teams to influence roadmap priorities based on client insights.

Execution & Cross-Functional Partnership

  • Serve as the bridge between client needs and internal teams, ensuring execution rigor.

  • Coordinate with Customer Success, Engagement Managers, Growth, Product, Clinical, AI/ML and Ops teams to deliver outcomes with speed and precision.

  • Drive predictable, scalable processes for account expansion and value realization.

Market & Customer Insight

  • Serve as a subject matter expert on payer/PBM and healthcare enterprise operations.

  • Map enterprise structures, identify decision-makers, and influence strategic priorities.

  • Identify patterns across accounts to strengthen Autonomize’s expansion strategy.


Must-Have Qualifications

  • 8+ years in enterprise account management, expansion, or consultative roles in healthcare, payer/PBM, or SaaS serving these markets.

  • Demonstrated success growing large, complex accounts with multi-year expansion cycles.

  • Executive presence and ability to influence senior clinical, operational, and technical stakeholders.

  • Strong account planning, forecasting, and execution discipline.

  • Deep understanding of payer/PBM operations, workflows, and modernization initiatives.


Bonus Points

  • Background in AI, workflow automation, or digital transformation technologies.

  • Track record of converting pilots into scaled deployments across enterprise clients.

  • Experience embedding within client organizations to drive adoption and influence strategic priorities.


What We Offer

  • High-impact role shaping the future of healthcare AI.

  • Autonomy, ownership, and a clear path to career growth.

  • Competitive base salary + commission + accelerators.

  • 100% employer-paid health, dental, and vision insurance.

  • Retirement plans (401k), disability insurance, and employee assistance programs.

  • Work with a bold, fast-moving team solving meaningful problems.

How to Apply

Send your resume and a brief cover letter to [email protected], explaining why you’re the right partner to drive client success and excitement at Autonomize AI.

Skills Required

  • 8+ years in enterprise account management, expansion, or consultative roles in healthcare, payer/PBM, or SaaS serving these markets
  • Demonstrated success growing large, complex accounts with multi-year expansion cycles
  • Executive presence and ability to influence senior clinical, operational, and technical stakeholders
  • Strong account planning, forecasting, and execution discipline
  • Deep understanding of payer/PBM operations, workflows, and modernization initiatives
  • Background in AI, workflow automation, or digital transformation technologies
  • Track record of converting pilots into scaled deployments across enterprise clients
  • Experience embedding within client organizations to drive adoption and influence strategic priorities
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The Company
HQ: Austin, Texas
Year Founded: 2022

What We Do

Autonomize AI Agents & Copilots organize, contextualize and summarize unstructured data to reduce the administrative burden for healthcare knowledge workers to make data-driven decisions and improve patient outcomes. Our customers include health plans, providers and life sciences companies. Unlike generic AI systems retrofitted for healthcare, Autonomize deeply understands medical contexts, terminologies, and operational nuances. Our healthcare-focused AI Agents & Copilots augment knowledge work, drastically reducing administrative burden. Care management teams spend 78% less time per case, achieving an impressive 85% boost in case review efficiency. Prior authorization processes that traditionally take 20-30 minutes shrink to mere seconds, accompanied by an 80% reduction in manual errors, saving millions of dollars annually. Our AI Agents turn chaotic, unstructured healthcare data—clinical notes, PDFs, faxes, and claims—into structured, contextual information that informs decisions and actions. This has driven substantial real-world impact: organizations using Autonomize experience a 92% reduction in manual effort for care gaps and HEDIS chart reviews, dramatically improving compliance and STAR ratings. Autonomize AI is purpose-built for healthcare, transforming healthcare operations one workflow at a time through AI-native solutions that deliver immediate, scalable impact.

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