Platform Engineer

Reposted 13 Days Ago
San Francisco, CA
In-Office
Mid level
Artificial Intelligence • Software
The Role
Design and implement scalable infrastructure, collaborate with product teams, automate operations with cloud-native technologies, and maintain service delivery quality.
Summary Generated by Built In
About Resolve AI
  • At Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.

  • Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

  • We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one. 

At Resolve, we’ve brought together experienced (and successful) entrepreneurs, experts in understanding our customers, and leading innovators in AI and distributed systems. Now we need the right people to help us tell that story—one prospect at a time. Join Resolve as a founding go-to-market team member, helping us build and execute the playbook to drive repeatable revenue while also building a respected brand within the engineering community.

What You’ll Do
  • Design and implement critical infrastructure components, ensuring the systems are scalable, secure, and resilient.

  • Collaborate closely with product teams to understand infrastructure needs for customer-facing features and ensure the platform meets product demands.

  • Own infrastructure automation and orchestration, leveraging cloud-native technologies (e.g., AWS, Kubernetes) to drive efficiencies and reduce manual intervention.

  • Build higher-order abstractions freeing product teams from the low-level infrastructure details and accelerating product development.

  • Participate in on-call rotations, post-incident reviews, and other operational duties to ensure service delivery quality.

  • Contribute to a culture of continuous improvement and automation across infrastructure, deployment pipelines, and system monitoring.

What We’re Looking For
  • 4+ years of relevant industry experience with a focus on infrastructure; Bachelor’s degree, or 2+ years with a Master’s degree.

  • Proven experience in building, scaling, and optimizing infrastructure for high-concurrency, high-availability environments.

  • Experienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of databases and messaging systems for secure, scalable cloud-native applications.

  • Skilled in automating infrastructure operations and enforcing security and compliance best practices.

Why Join Resolve AI?
  • Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

  • Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

  • Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

  • Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

  • Competitive Benefits: Competitive Pay Packages with full benefits including:

    • Equity with Early Exercise & QSBS Eligibility

    • Comprehensive Medical, Dental, and Vision Insurance

    • Monthly Housing Stipend

    • Flexible (Unlimited) Paid Time Off

    • Visa Sponsorship & Immigration Support

    • 401(k) Plan

    • Parental Leave

    • Discretionary Tech Benefit Stipend

    • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. 

Top Skills

AWS
Kubernetes
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The Company
HQ: San Francisco, California
22 Employees
Year Founded: 2024

What We Do

Our AI Production Engineer investigates & resolves incidents, so you can focus on building.

Let’s make machines be on-call for humans, not the other way around.

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