Partner Relationship Manager

Posted 2 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Junior
Fintech • Professional Services • Sales • Consulting
The Role
Manage and grow partner relationships in the region by acquiring and onboarding new partners, supporting existing partners to increase trading volume and reduce churn, ensuring compliance, collaborating with internal teams on market development, representing the company at events, and meeting growth KPIs.
Summary Generated by Built In

We are looking for a Partner Relationship Manager to strengthen our team.

This role encompasses caring for existing partners in the region, helping them achieve better results, improving brand awareness to increase company results. You will focus on increasing trading volume, decreasing churn rates, and finding new partners to join our company.

With us, you will have the freedom to make impactful decisions, tackle exciting challenges, and work alongside a dedicated team of professionals. Together, we will support and inspire each other to implement innovative approaches and achieve outstanding results.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

  • Proactively identify, acquire, and onboard new partners while nurturing and expanding relationships with existing partners
  • Act as the primary contact for partners, addressing their needs, resolving issues promptly, and ensuring they are fully supported in achieving their business objectives
  • Ensure all partners operate within the company’s business, regulatory, and brand guidelines, and maintain the highest standards of compliance
  • Collaborate with internal teams, including marketing and events, to develop and implement market development strategies that drive partner engagement and growth
  • Represent the company at industry events such as expos, conventions, training sessions, and seminars. This may involve occasional short-term travel
  • Work closely with partners to retain their business, providing strategic insights and support to help them reach new levels of success
  • Meet and exceed the KPIs set by management, with a strong focus on driving business growth and surpassing targets

Requirements

  • At least 2 years of experience in Partnership Management or Business Development within the financial services industry
  • Exceptional interpersonal and communication skills, with the ability to effectively engage with partners
  • Proven track record of success in sales and business development, with a strong ability to drive results in a competitive market
  • In-depth knowledge of regulatory requirements within the financial services industry and the ability to ensure partners adhere to these standards
  • Ability to operate effectively in a high-pressure, fast-paced global environment, often dealing with multiple languages and diverse cultural contexts
  • Fluency in English and Malay is required, with additional languages being an advantage

We offer

  • Experience a dynamic and engaging work environment
  • 16 paid vacation days per year
  • 14 paid sick leave days per year
  • 11 days Public holidays
  • Medical insurance
  • Dental expenses reimbursement
  • Parking and commuting reimbursement
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

Skills Required

  • At least 2 years of experience in Partnership Management or Business Development within the financial services industry
  • Exceptional interpersonal and communication skills
  • Proven track record of success in sales and business development
  • In-depth knowledge of regulatory requirements within the financial services industry
  • Ability to operate effectively in a high-pressure, fast-paced global environment and work across diverse cultural contexts
  • Fluency in English and Malay
  • Additional languages
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The Company
200 Employees
Year Founded: 2006

What We Do

AffiliateUp is a multinational outsourcing company specializing in global business solutions and customer support. The company helps businesses grow globally by increasing revenue, improving retention, and enhancing customer experience. Their core expertise includes business development, commercial assistance, technical support, and digital content services, with a particular focus on supporting clients within the FinTech industry through innovative and profitable solutions.

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