Outside Sales Representative

ABOUT US

Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.

Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!

OVERVIEW OF THE ROLE

Echelon Supply & Service is seeking a proactive and driven Outside Sales Representative to join our team at our office located in Calgary, AB. If you are enthusiastic about being part of a dynamic and successful team, this is a fantastic opportunity to advance your career. The ideal candidate will be a self-starter with a passion for sales and a dedication to delivering exceptional customer service. If you are ready to make a significant impact and contribute to our continued success, we encourage you to apply.

PRIMARY RESPONSIBILITIES

• Serve as an ambassador of Echelon Supply & Service, representing our brand with integrity and professionalism.
• Travel within the assigned sales territory to meet with prospects and customers.
• Conduct both calls and face-to-face meetings with customers.
• Cultivate new business opportunities through cold calling and follow-ups.
• Build and maintain relationships with new and repeat customers.
• Maintain a comprehensive knowledge of our products and services, understanding how they can benefit customers.
• Meet and exceed sales goals.
• Monitor industry competitors, new products, and market conditions to better understand customer needs.
• Provide ongoing support to customers post-sale to ensure satisfaction and identify further sales opportunities.
• Regularly submit reports on sales activities into the company’s CRM software, maintaining clean and updated records for all leads and customers.
• Adhere to all company procedures, values, and policies to accurately represent the company to all potential and current customers.
• Overnight travel may occasionally be required for sales activities, training, or trade shows.

EXPERIENCE AND QUALIFICATIONS

• Proven experience as an outside sales representative;
• Experience in Industrial Distribution (Hydraulic, Pneumatic and/or Fluid Power) considered an asset;
• Must possess superior problem-solving, analytical, negotiation and communication skills;
• Strong interpersonal skills and willing to work independently;
• Ability to multi-task, prioritize and manage time effectively in a fast-paced work environment;
• Valid driver’s license required.

Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.