Operations Support / Mortgage Support

Reposted 2 Months Ago
Be an Early Applicant
Westlake, TX, USA
In-Office
Entry level
On-Demand • Professional Services • Consulting
The Role
Support Operations Specialists by locating and requesting mortgage documents using web-based tools; communicate with HOAs/management companies via phone/fax/email/mail; upload documents and enter data into systems; develop knowledge of departmental procedures to provide accurate customer information.
Summary Generated by Built In
Company Description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.

Job Description

Operations Support is responsible for supporting the Operations Specialists with daily tasks. This will include searching and locating supporting research mortgage documents using web based tools. Communicating with Homeowners Associations/Management Companies to obtain status of ordered mortgage documents. This position will be responsible for requesting and receiving mortgage information via phone, fax, e-mail, and mail. Position will require uploading of HOA documents and inputting data from these documents into the system. Applicant will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.

Qualifications

Education 

HS Diploma/GED Required 

Experience and Skill Requirements 

•  Mortgage industry experience / any mortgage experience, mortgage document, mortgage process, mortgage loan

• Good written and verbal and communication skills 

• Strong attention to detail

• Good judgment

• Basic Computer Skills

mortgage experience / mortgage experience / mortgage experience

Additional Information

For further details please contact:

Jenny Nghuatco

602 904 5045

jennilyn.nghuatco@randstadusa. com

Skills Required

  • High School Diploma or GED
  • Mortgage industry experience (mortgage documents/process)
  • Good written and verbal communication skills
  • Strong attention to detail
  • Good judgment
  • Basic computer skills

Randstad Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randstad and has not been reviewed or approved by Randstad.

  • Flexible Benefits — Benefits are described as flexible in several markets, with options like add-on insurance, wellness programs, and discounts indicating breadth and choice.
  • Retirement Support — Pension or 401(k) contributions are highlighted in multiple regions, suggesting meaningful retirement provisions are commonly included.
  • Healthcare Strength — Comprehensive medical, dental, and sometimes vision coverage appears across various countries, pointing to solid core health benefits in many locations.

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The Company
HQ: Santa Monica, CA
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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