Operations Lead

Posted 18 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
Mid level
Artificial Intelligence • Big Data • Software • Analytics
The Role
The Operations Lead will manage internal systems, solve critical problems, implement scalable processes, and support various teams and functions as the company grows.
Summary Generated by Built In
What we're building

In 2026, we're on the verge of an "infinite software crisis." How will we support, maintain, and operate the explosion in application development?

Our answer is Sazabi: the AI-native observability platform for fast-moving engineering teams.

Sazabi gives teams a single place to ask questions about their production systems in plain language, automatically visualize what's happening, and get to the root cause 10x faster. No tedious instrumentation. No dashboard configuration. No alert tuning. Just answers.

We're backed by tastemakers from the world's top AI companies: Vercel, Graphite, Daytona, Browserbase, LangChain, Mastra, Replit, and more.

What you’ll do
  • Own the messy, important problems that don’t clearly belong to any one function

  • Work directly with the founder to identify bottlenecks and fix them fast

  • Build the internal systems that keep Sazabi running (people ops, recruiting ops, finance ops, tooling, etc.)

  • Design and implement lightweight processes that scale without slowing us down

  • Jump into critical projects across hiring, GTM, product, and support

  • Help us operate faster and with more clarity as we grow

  • Turn chaos into momentum

What we're looking for
  • Extremely high agency

  • Strong problem-solving skills across both technical and non-technical domains

  • Comfort operating in ambiguity with constantly shifting priorities

  • Ability to go from 0 → 1 on systems, processes, and workflows

  • Highly organized, but not bureaucratic

  • Strong communication and judgment

  • Willingness to do whatever the company needs, no matter how unglamorous

You’ll fit in great if you're excited about Twitter and agents!

What we offer
  • Competitive salary and equity

  • Free lunches (in-office only)

  • Health, dental, and vision insurance

  • Unlimited paid time off

  • Paid parental leave

Learn how we think and work

Our team comes from Brex, Y Combinator, Rootly, Google, Doppel, and other top tech companies. We move fast and hold a high bar for both the product and each other.

We operate according to six values:

  1. Integrity. We say what we mean, do what we say, and own our mistakes.

  2. Urgency. We treat every week like it matters, because it does.

  3. Craftsmanship. We care deeply about the quality of our work.

  4. Service. We're here to make developers’ and our teammates’ lives easier.

  5. Kindness. We're direct, and we move fast, but we treat each other well.

  6. Fun. We genuinely enjoy working together. If you don't love what you're building and who you’re building it with, what's the point?

You can find out more about us here:

  • Watch our launch video

  • Read the manifesto

  • Follow us on X and LinkedIn

The Sazabi philosophy

Sazabi is more than just a tool. It’s also a philosophy. We're taking a radically different approach to observability, centered on three big ideas:

  1. Less is more. Most observability platforms drown you in dashboards and modules that you don’t need. We believe observability needs less UI, not more. Sazabi surfaces exactly the information you need in a simple, beautiful chat interface.

  2. Logs are all you need. The “three pillars of observability” idea is outdated. Sazabi accepts only one kind of telemetry: logs. This simplifies the instrumentation and product experience dramatically.

  3. Monitoring is dead. Creating and maintaining static alerts for a fast-evolving system is a fool’s errand. The future is agentic anomaly detection: AI agents that automatically check your app for issues 24-7.

We came to these beliefs the hard way — after years of building infrastructure and responding to incidents with tools that offered plenty of bells and whistles, but no clear answers when it counted most.

If this way of thinking resonates with you, come build with us.

Skills Required

  • Strong problem-solving skills across technical and non-technical domains
  • Ability to go from 0 to 1 on systems, processes, and workflows
  • Extremely high agency
  • Strong communication and judgment
Am I A Good Fit?
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The Company
10 Employees
Year Founded: 2025

What We Do

Sazabi is an AI-native observability platform for fast-moving engineering teams, offering autonomous alerts, conversational debugging, and an AI-first approach to understanding production systems.

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