Operations Coordinator, Early REACH

Posted 17 Days Ago
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Houston, TX, USA
In-Office
60K-63K Annually
Mid level
Social Impact
The Role
The Operations Coordinator manages assessment systems and quality improvement activities, coordinates data entry, generates reports, and facilitates team projects.
Summary Generated by Built In

SALARY: $60 - 63K DOE

OVERVIEW:

The Operations Coordinator for the Early Reach program manages the implementation and maintenance of the e-DECA assessment system, ensuring staff have access, data is entered correctly, and reports are available to guide coaching and instructional practices. Supports coordination of the CLASS assessment process, including scheduling, data tracking, reporting, and helping connect results to coaching and Service Improvement Plans (SIPs). Monitors SIP progress and contributes to CQI activities and other quality improvement efforts.  Works closely with the Early Childhood Development Team and external evaluators to keep systems running smoothly and producing useful, actionable information.

PRINCIPAL DUTIES & RESPONSIBILITES: 

Coordinate and support assessment and quality improvement activities: Coordinate and assist with the implementation of core assessment and quality processes, including e-DECA, CLASS, and Service Improvement Plans (SIPs). This includes scheduling, system access, data tracking, and ensuring documentation is complete and aligned with Early REACH goals and compliance expectations. Support the execution of quality improvement initiatives and CQI activities across sites, helping ensure timelines, deliverables, and workflows stay on track. Assist with quality assurance activities by reviewing implementation fidelity, tracking progress on SIPs, and monitoring outcomes from assessment tools. Identify areas where additional technical assistance, clarification, or process adjustments may be needed. Contribute to CQI planning and follow-up to strengthen program quality across sites.

Maintain accurate data systems and produce clear reports: Maintain organized and reliable systems for collecting, entering, and verifying data related to assessments, coaching, and quality metrics. Generate reports, summaries, and dashboards that highlight key findings, trends, and areas for improvement. Ensure data integrity and provide clear, actionable information to support coaching, planning, and decision-making.

Manage projects and facilitate cross-team coordination: Lead and support internal projects that require collaboration across Early REACH teams. Manage project timelines, documentation, and follow-up to keep efforts moving efficiently. Facilitate communication between coaches, managers, evaluators, and other partners to ensure clarity, alignment, and timely progress.

Support professional development and team activities: Help organize and support professional learning, coaching sessions, and training opportunities for staff and partners. Assist with materials, logistics, and documentation to ensure development activities run smoothly and align with Early REACH’s quality and improvement efforts. Contribute to a culture of continuous improvement, helping ensure program operations, values, and expectations are consistently understood and applied across teams. Performs other duties as assigned. 

Qualifications Education Required Bachelors or better. Experience Required Experience in early childhood program implementation, assessments, or quality initiatives, and expertise with e-DECA or similar assessment tools. Strong project management and organizational skills, as well as excellent relationship-building and communication abilities. Proficiency with spreadsheets, data systems, and reporting tools is required. Ability to analyze information and draw insightful conclusions to prepare meaningful recommendations for proposed action. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Class
Data Systems
E-Deca
Reporting Tools
Spreadsheets
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The Company
HQ: Alexandria, VA
1,979 Employees

What We Do

United Way fights for the health, education and financial stability of every person in every community. With global reach and local impact, we’re making life better for 48 million people annually. United Way is the world's largest privately funded nonprofit, working in 95% of U.S. communities and 40 countries and territories. That’s why we’re the mission of choice for 2.5 million volunteers, 7.7 million donors and 45,000 corporate partners in some 1,200 communities. In the wake of COVID-19, we’re helping people stay in their homes, stock their pantries, and protect their lives and livelihoods. And we’re working to build resilient, equitable communities. Join us!

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